The Center for Corporate and Professional Education at Cape Cod Community College and ed2go are partnering to present a menu of professional programs to prepare for exams and certifications - some industry-recognized! Self-paced and instructor-led, ed2go is an online learning platform designed to strengthen your personal and professional skillset.

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This course is open enrollment, so you can register and start the course as soon as you are ready. ENROLL NOW! Access to your course can take 24-48 business hours. Call 855.520.6806 to learn more!  

If you would like to speak with someone directly at Cape Cod Community College, contact Mary Conklin, Program Coordinator, at 508-375-5010. 

Certified Medical Administrative Assistant (CMAA)

Administrative medical assistants are skilled multitaskers who direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient.

Their duties can include scheduling appointments, entering demographic and insurance information into practice software, managing patient check-in and check-out, answering phone calls, filing and retrieving paper records, maintaining electronic records, composing correspondence, performing daily financial practices, assigning medical codes and processing insurance claims.

Upon completion of this course you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA). This course includes a voucher which covers the fee of the exam.

Disclaimer: To qualify for the externship applications process, students must successfully complete the online course content and have account balances up to date (at a minimum). Going through the externship application process does not guarantee an externship. COVID may be affecting the externship process or site availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.

What you will learn:

• Learn what is required to succeed as a Medical Administrative Assistant
• Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
• Learn best financial practices for a medical centerMaster the fundamentals of medical terminology and ethical best practices
• Understand the basics of working with medical documents, medical billing, and coding processes

How you will benefit:

• Jump-start your career in the medical field
• Learn how to effectively communicate with prospective patients and fellow professionals in the medical industry
• Understand how to create positive, efficient experiences for patients to make them more comfortable

LEARN MORE

This course is open enrollment, so you can register and start the course here as soon as you are ready. Access to your course can take 24-48 business hours. Call 855.520.6806 to learn more! 

The AHA’s BLS course trains participants to promptly recognize several life-threatening emergencies, give high-quality chest compressions, deliver appropriate ventilations and provide early use of an AED. Reflects science and education from the American Heart Association Guidelines Update for CPR and Emergency Cardiovascular Care (ECC).

The AHA’s BLS Course is designed for healthcare professionals and other personnel who need to know how to perform CPR and other basic cardiovascular life support skills in a wide variety of in-facility and prehospital settings.

Class Format
This course is offered in person at Cape Cod Community College. Students will be notified of building and room location after completing the registration process. 

Questions
Contact Mary Conklin, Program Coordinator, at 508-375-5010 or mconklin@capecod.edu. 

This hands-on local anesthesia course will focus on updating skills in delivering injections. Time will be spent on the Inferior Alvelor Injection, Posterior Superior Alveolar injection and helpful injection technique tips for infiltration and nerve blocks. In order to register for this course, participants must hold current Massachusetts Permit Licensure. Participants must be able to serve as patients and receive as well as administer local anesthesia. 3 CEU's will be awarded upon completion.

You will learn to:
• Practice on our new state of the art local anesthesia simulator program
• Perform local anesthesia techniques commonly used by dental hygienists
• Practice nerve block injections such as inferior alveolar/lingual, mental, greater palatine, nasopalatine
• Learn about new anesthetic products

All participants must bring to class:

• Current Dental Hygiene and Permit L licenses 
• Copy of malpractice insurance certificate
• Clinical attire (scrub tops and pants, clinical shoes, masks, gloves and safety glasses)

Who Should Attend?
Registered Dental Hygienists in need of continuing education credits (CEU's). Participants must hold current Massachusetts Permit Licensure.

Instructor:
Denise Parker-Bridges RDH, MHA

Location:
CCCC Main Campus, 22240 Iyannough Road, West Barnstable