The SHRM-CP certification is for individuals that perform general HR/HR-related duties; or for those pursuing a career in Human Resource Management.

Candidates for the SHRM-CP certification are not required to hold an HR title and do not need a degree or previous HR experience to apply; however, a basic working knowledge of HR practices and principles is recommended.

The SHRM-CP exam is designed to assess the competency level of those who engage in HR work at the operational level. Work at this level includes duties such as implementing HR policies, supporting day-to-day HR functions, or serving as an HR point of contact for staff and stakeholders.

Refer to the SHRM BASK for detailed information on proficiency standards for this credential (i.e., Proficiency Indicators only For All HR Professionals).

Course Format:This is offered in an online/remote learning capacity with remote session dates on 10/10, 10/24, 11/7, 11/21, 12/5 & 12/19. Zoom guidance and instructions will be provided prior to the start of the course. 

Attention Employers: This Training is Eligible for Reimbursement! Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

This basic conversational Brazilian Portuguese course is designed to introduce the non-native speaker of Portuguese to the four basic skills necessary to develop a working knowledge of Portuguese: understanding, speaking, reading, and writing.

Who Should Attend?
Non-native speakers of the Brazilian-Portuguese language who would like to have an understanding of every day words and phrases to communicate with our Brazilian Portuguese community.

Course Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

One week off TBD

About the Instructor
Teaching people to build communication bridges through learning a new language is a passion for Poliana (Poli) Bellan Wilson. Born and raised in Brazil, she immigrated to the US in 2017. Back in Brazil, she first started as an ESL instructor in 1996, and in 2014, when living in São Paulo city, she added to her teaching repertoire  Portuguese to non-native speakers who were expatriates in the big city. Nowadays, besides joining our team of instructors, she also records weekly PSAs in Portuguese for WMVYRadio.

Whatever level of knowledge you start with, this course will help you build a solid foundation for social media strategy and gain applicable skills that will allow you to make your social media efforts more successful and noticeable. You’ll learn what social media strategy entails, including the different social media channels that exist. You’ll learn how to select social media channels that fit your needs, set goals and success metrics, and determine how to target your audiences with social media. 

Class Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

The AHA’s BLS course trains participants to promptly recognize several life-threatening emergencies, give high-quality chest compressions, deliver appropriate ventilations and provide early use of an AED. Reflects science and education from the American Heart Association Guidelines Update for CPR and Emergency Cardiovascular Care (ECC).

The AHA’s BLS Course is designed for healthcare professionals and other personnel who need to know how to perform CPR and other basic cardiovascular life support skills in a wide variety of in-facility and prehospital settings.

Class Format
This course is offered in person at Cape Cod Community College. Students will be notified of building and room location after completing the registration process. 

Questions
Contact Mary Conklin, Program Coordinator, at 508-375-5010 or mconklin@capecod.edu. 

This course is designed for the recertification of food service managers. Recertification is required every 5 five years. Exam administered on the day of class.

Who Should Attend
This program is designed for food service workers who need to renew their ServSafe Certification. 

Course Format
This program is offered in person. 

Today strong communication skills are beneficial to all aspects of our lives – in the workplace and in our personal relationships. In this course we will focus on the development of the interpersonal communication skills necessary for building and maintaining positive relationships in both personal and professional settings. Topics include an overview of the communication process (including audience, purpose, role, cultural context); the role of verbal and non-verbal communication in workplace and personal relationships; active listening and response skills; managing and resolving conflict; cultural and gender factors, the importance of communication in leadership; small group dynamics; making presentations; and job interviewing.

Course Objectives: At the end of the course, participants will be able to:

• Analyze the elements of the communication process.
• Assess an audience, formulate communication objectives, select language and tone, and identify nonverbal communication as part of the development of a personal leadership communication style
• Analyze and demonstrate the components of active listening
• Analyze how groups solve problems, manage and resolve conflict, and build consensus
• Recognize effective techniques for adapting communication to cross-cultural audiences.

Course will be conducted through zoom sessions, discussions, readings, practice through presentation development and role playing

This 40-hour course contains the 29 CFR 1910.120 regulatory overview, site and safety health plan, job hazard analysis, waste characterization, site investigation/audit, personal protective equipment, air monitoring, decontamination, SCBA use, basic principles of emergency response, introduction to confined space, and chemical hazards vs. physical hazards.

Course dates:
Wed./Thu./Fri.; 10/18, 10/19, 10/20, and Thu./Fri; 10/26 & 10/27 from 8am-5pm

Class Format:
This program is offered in person. 

This hands-on session will explore additional formulas and functions and address absolute verse relative cell referencing, multiple worksheets and displaying of data using charts.

This interactive session is appropriate for users that need to customize their worksheets, present data through charts, and/or develop long-range spreadsheets for data tracking. Attendees will learn how to expand their knowledge and use of functions and the creation of charts.

Topics covered include, but are not limited to:

• Functions in Excel
• Cell Referencing
• Creating and Linking Multiple sheets in a Workbook
• Creating Charts
• Filtering and Sorting
• Data Preparing Data for Creating a Pivot Table
• Inserting and Using a Pivot Table

Who Should Attend
This course is designed for individuals who are looking to learn more and enhance their MS Excel skills in the workplace. Individuals are encouraged to bring current spreadsheet projects with them to work on in real-time.

Course Format
This program is offered in person.