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Managing Conflict and Confrontation (WPG229-64)
with Monet Viens
Many of us intentionally avoid conflict; however, sometimes, this can be more damaging than the conflict itself. In fact, conflict, within reason, can be healthy. This course provides an overview of how to manage conflict and strengthen relationships successfully. Additional learning points will include:
- Emotional balance
- Different personality types
- Communicating in a proficient, productive, and professional manner
Who Should Attend?
This course is an excellent introduction or refresher for supervisors/managers, executives, owners, and HR professionals. Attend this course as part of the bundle program for a well-rounded learning experience and a plethora of information to set a foundation for success.
About the Instructor:
For over 10 years, Monet Viens has been helping a wide variety of businesses with their HR and employee needs. As an adaptable and innovative HR professional, she has a keen ability to translate visions and strategies into actionable goals, strengthen processes, and increase efficiencies.
Monet’s favorite aspect of human resources is training and development. Having been an HR department of 1 for her entire career, she enjoys coaching, mentoring, and guiding other professionals through the tricky waters of HR so they don’t have to learn the hard way. Monet’s initiatives extend beyond HR, as she also provides training and development in topics such as communication, supervisor skills, management, leadership, and much more. Monet currently teaches per-diem at Cape Cod Community College and Bristol Community College. She has also been a keynote speaker for NEHRA, SCORE, and the One SouthCoast Chamber.