As companies prepare for and experience success, a solid management team is imperative. This training provides both new and seasoned managers and supervisors with the expertise needed to lead today’s workforce by offering a foundation of essential skills, the support to apply what has been learned, and closes with a focus on how to sustain best practices.

Participants will develop the skills required to motivate employees, delegate responsibility, solve problems, resolve conflict and improve performance. By understanding how to use tools and strategies to positively influence and direct staff, managers can inspire and guide their teams in creating an increasingly positive and productive work environment throughout all departments.

1. Performance Management as a Retention Strategy
2. Setting Goals and Managing Results
3. Developing Empowered Teams for Managers
4. Negotiation and Conflict Management

Who Should Attend
New and seasoned managers and supervisors. 

Course Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

Attention Employers: This Training is Eligible for Reimbursement!
Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

This course is designed for individuals who are looking to learn more and enhance their MS Excel skills in the workplace. Individuals are encouraged to bring current spreadsheet projects with them to work on in real-time. 

This interactive session is recommended for beginner levels. Attendees will be able to create a basic spreadsheet with formulas and functions in less than three minutes.

Topics covered include, but are not limited to:

• Types of InputWriting
• Simple FormulasWriting Simple
• FunctionsFormatting in a FlashFunctions in ExcelCell
• Referencing
• Creating and Linking Multiple sheets in a workbook
• Creating Charts
• Writing reports and letters that are used in an employee’s role.

Course Format:
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions.   

Attention Employers:
This Training is Eligible for Reimbursement! Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

This course equips you with critical content creation and management skills. You’ll learn how to create effective social media posts and how to create a a social media presence. You’ll also learn how to establish an ongoing process to manage your content. This includes setting up a content calendar, managing and moderating your posts, analyzing data for insights and iteration, and how to increase post effectiveness. Plus learning about data analysis and reporting, making data-driven marketing decisions, up leveling your social media strategy to include the synergy between on and off line messaging, and networking campaigning. You will end the course with real-world application of your skills through a content management project. [Social Media Level I will lay the pre-cursor foundation of social media strategy]

By the end of this course, you will be able to:

• Establish and manage a social media presence
• Create a business page, group pages, event pages for 2 platform
• Understand how and why to create content for social media
• Evaluate the performance of your content on social media and to iterate and optimize the performance
• Create a content calendar for your social media presence
• Manage social media content using real world data

Learners don't need marketing experience, but should have basic internet navigation skills and be eager to participate and connect in social media. Learners that have a Facebook account and an Instagram account helps.

Who should attend?
This course is intended for people who want to learn how to create and manage a presence on social media, including creating content, interacting and engaging with customers on social media and evaluating the results of different posts.

Course format:
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

Tired of scrolling through your phone’s camera roll and seeing the same old boring photos? Say hello to Phone-tography, where you’ll transform your phone camera into a powerhouse of photographic potential!  

This workshop is designed to help you capture stunning, professional-quality photos that will make your followers, friends, and family drool with envy.

You’ll learn essential photography principles like composition, lighting, and focus, and how to apply them to your phone’s camera. You’ll also get a look at the latest photo editing apps and techniques. By the end of the workshop, you’ll be snapping photos that capture the beauty of the world around you like never before. Say goodbye to bland and hello to bold with Phone-tography.

Workshop Format
Take this workshop from the comfort of your home or office! This workshop is offered remotely with a scheduled (live) Zoom session.  

Questions
Contact Mary Conklin, Program Coordiantor, at 508-375-5010 or email mconklin@capecod.edu. 

Learning to effectively and efficiently use formulas to calculate numerical information is critical to becoming a proficient Microsoft Excel user. Formulas are one of the most powerful and versatile features in Microsoft Excel and they can help you work smarter, not harder! This one hour program will cover the basic formulas in Excel including those that are most used, and help you use them to your advantage in your daily work.

Learn to use pivot tables to sort and organize data and build professional-looking reports containing large amounts of data in Microsoft Excel. This class will also cover the benefits of protected sheets and how to set them up and use them properly. Finally, we will cover spreadsheet best practices including tips and tricks to help you stay organized, like format painter, text wrapping, auto filling cells, and more!

Learning to effectively and efficiently use formulas to calculate numerical information is critical to becoming a proficient Microsoft Excel user. Formulas are one of the most powerful and versatile features in Microsoft Excel and they can help you work smarter, not harder! This one hour program will cover the basic formulas in Excel including those that are most used, and help you use them to your advantage in your daily work.

This basic conversational Brazilian Portuguese course is designed to introduce the non-native speaker of Portuguese to the four basic skills necessary to develop a working knowledge of Portuguese: understanding, speaking, reading, and writing.

Who Should Attend?
Non-native speakers of the Brazilian-Portuguese language who would like to have an understanding of every day words and phrases to communicate with our Brazilian Portuguese community.

Course Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

About the Instructor
Teaching people to build communication bridges through learning a new language is a passion for Poliana (Poli) Bellan Wilson. Born and raised in Brazil, she immigrated to the US in 2017. Back in Brazil, she first started as an ESL instructor in 1996, and in 2014, when living in São Paulo city, she added to her teaching repertoire  Portuguese to non-native speakers who were expatriates in the big city. Nowadays, besides joining our team of instructors, she also records weekly PSAs in Portuguese for WMVYRadio.