Navigating High-Stress Conversations (WPG230-62)
with Monet Viens
Date: Friday, 11/19/21, 1 session
Format: Livestream via Zoom
Meetings, negotiations, and confrontations are all known settings for a conversation to become high-stress. Since we can’t avoid these conversations entirely, we should take the time to prepare for them. This course takes a self-reflection perspective to learn your triggers and find unique solutions. Additional learning points will include:
- Emotional triggers and responses
- Taking assertive control
- Damage repair after an unpleasant conversation
- Effectively guiding a conversation
Who Should Attend?
This course is an excellent introduction or refresher for supervisors/managers, executives, owners, and HR professionals. Attend this course as part of the bundle program for a well-rounded learning experience and a plethora of information to set a foundation for success.
About the Instructor:
For over 10 years, Monet Viens has been helping a wide variety of businesses with their HR and employee needs. As an adaptable and innovative HR professional, she has a keen ability to translate visions and strategies into actionable goals, strengthen processes, and increase efficiencies.
Monet’s favorite aspect of human resources is training and development. Having been an HR department of 1 for her entire career, she enjoys coaching, mentoring, and guiding other professionals through the tricky waters of HR so they don’t have to learn the hard way. Monet’s initiatives extend beyond HR, as she also provides training and development in topics such as communication, supervisor skills, management, leadership, and much more. Monet currently teaches per-diem at Cape Cod Community College and Bristol Community College. She has also been a keynote speaker for NEHRA, SCORE, and the One SouthCoast Chamber.
Nov 19th, 2021
Fri from 11:00 am - 1:00 pm