Today strong communication skills are beneficial to all aspects of our lives – in the workplace and in our personal relationships. In this course we will focus on the development of the interpersonal communication skills necessary for building and maintaining positive relationships in both personal and professional settings. Topics include an overview of the communication process (including audience, purpose, role, cultural context); the role of verbal and non-verbal communication in workplace and personal relationships; active listening and response skills; managing and resolving conflict; cultural and gender factors, the importance of communication in leadership; small group dynamics; making presentations; and job interviewing.

Course Objectives: At the end of the course, participants will be able to:

• Analyze the elements of the communication process.
• Assess an audience, formulate communication objectives, select language and tone, and identify nonverbal communication as part of the development of a personal leadership communication style
• Analyze and demonstrate the components of active listening
• Analyze how groups solve problems, manage and resolve conflict, and build consensus
• Recognize effective techniques for adapting communication to cross-cultural audiences.

Course will be conducted through zoom sessions, discussions, readings, practice through presentation development and role playing

Reclaim Your Time! Are you constantly trying to get things done? Are you struggling to accomplish all the things that need to happen? Are you looking for more balance in your life, while getting to do the things you enjoy?

Did you know most people do not use a time management system? Are you looking for a time management system that is results - oriented and supports you to become more organized, efficient, effective?

Join us for this 2 session time management course where you will learn a system that really works: from identifying and eliminating time wasters, determining priorities, creating lists that really work, prioritizing, breaking up and managing large and small projects, tips for digital and paper planning, and developing daily habits that will support your needs to accomplish what is most important to you professionally and personally.

This course will support the balance in your life that you have been craving.

Goal: To learn a result - oriented time management system that will support getting more accomplished for a more balanced life.

Participants will learn to:

• Develop positive time management strategies and systems that really work
• Identify and eliminate time wasters· Understand priorities
• Set daily goals
• Prioritize what needs to be accomplished
• Calendar
• Develop to do lists
• Develop daily habits to support managing personal and professional time
• Plan time digitally and on paper

Class Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

This course is designed for individuals who are looking to learn more and enhance their MS Excel skills in the workplace. Individuals are encouraged to bring current spreadsheet projects with them to work on in real-time. 

This interactive session is recommended for beginner levels. Attendees will be able to create a basic spreadsheet with formulas and functions in less than three minutes.

Topics covered include, but are not limited to:

• Types of InputWriting
• Simple FormulasWriting Simple
• FunctionsFormatting in a FlashFunctions in ExcelCell
• Referencing
• Creating and Linking Multiple sheets in a workbook
• Creating Charts
• Writing reports and letters that are used in an employee’s role.

Course Format:
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions.   

Attention Employers:
This Training is Eligible for Reimbursement! Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

This course focuses on communications for managers and the activities they perform. The student is presented the opportunity to develop clear and concise written and oral responses to a variety of situations in a business setting. The management topics of communications strategy, business writing, listening, nonverbal communications, conflict resolution, negotiating, cross-cultural communications, and oral presentations will be emphasized. 

This course will provide students with the opportunity to:

• Recognize that effective management is dependent on excellent communication skills.
• Discuss communication skills and activities that are required for managers at all levels of management. 
• Create business memos and letters. 
• Write a clear and concise analytical business report 
• Demonstrate proficiency in giving oral presentations 
• Create a professional visual presentation including graphics
• Prepare and maintain an e-portfolio 

Course Format:
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions.

No class 11/24/2023.

This hands-on session will explore additional formulas and functions and address absolute verse relative cell referencing, multiple worksheets and displaying of data using charts. Individuals are encouraged to bring current spreadsheet projects with them to work on in real-time. 

This interactive session is appropriate for users that need to customize their worksheets, present data through charts, and/or develop long-range spreadsheets for data tracking. Attendees will learn how to expand their knowledge and use of functions and the creation of charts.

Topics covered include, but are not limited to:

• Functions in ExcelCell Referencing
• Creating and Linking Multiple sheets in a Workbook
• Creating Charts
• Filtering and Sorting Dat

Who Should Attend
This course is designed for individuals who are looking to learn more and enhance their MS Excel skills in the workplace. 

Class Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

Attention Employers:
This Training is Eligible for Reimbursement! Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session.