This course is designed to equip managers with essential communication skills necessary for effective leadership and decision-making in diverse business environments. Students will explore various aspects of communication crucial for managerial success, including written, verbal, and nonverbal communication strategies. Emphasis will be placed on developing clear and concise communication techniques tailored to different business scenarios.

This course will provide students with the opportunity to:

• Recognize that effective management is dependent on excellent communication skills.
• Discuss communication skills and activities that are required for managers at all levels of management. 
• Create business memos and letters. 
• Write a clear and concise analytical business report 
• Demonstrate proficiency in giving oral presentations 
• Create a professional visual presentation including graphics
• Prepare and maintain an e-portfolio 

By the end of this course, students will possess the necessary communication competencies to thrive as effective managers in today's dynamic business landscape.

Course Format:
This course is offered live using Zoom.

Questions?
Contact Elaine Brown at ebrown@capecod.edu or 508-375-5017.

Take a productive break and join us mid-day for a 1-hour, lunchtime mini session on PowerPoint! This quick and practical overview will walk you through how to set up, lay out, and format a presentation using the Slide Master. Whether you prefer to watch or follow along, you’ll gain useful tips to make your slides look polished and professional.

Stick around after the session for a brief Q&A—bring your questions!

Course Format:
This course is offered live using Zoom.

Questions?
Contact Elaine Brown, Program Coordinator, at ebrown@capecod.edu or 508-375-5017. 

Join us for a 1-hour Lunch & Learn on Zoom and discover how to turn written formulas into working Excel formulas. Bring any formulas you’ve been wondering how to enter—this session will show you how to translate them with ease.

Course format:
This course is offered using Zoom.

Questions?
Contact Elaine Brown at ebrown@capecod.edu or 508-375-5017.

In this virtual seminar, you'll dive into a variety of Excel tools and functions—both commonly and less frequently used. Topics include freezing and unfreezing cells, applying conditional formatting, and protecting worksheets.

You’ll gain hands-on experience working with different functions, creating multi-sheet workbooks, and linking formulas across sheets. The session will also cover key concepts like Relative vs. Absolute cell referencing, Pivot Tables and Charts, and essential reference functions such as IF and VLOOKUP.

Course Format:
This course is offered live via Zoom.

Questions?
Contact Elaine Brown, Program Coordinator, at ebrown@capecod.edu or 508-375-5017. 

QuickBooks Online offers a powerful suite of features tailored for small businesses and contractors, making it easy to manage vendors, customers, and financial accounts—all in one place.

This course is designed to help you confidently navigate and utilize QuickBooks Online as your go-to accounting software. Whether you're new to QuickBooks or transitioning from a desktop version, you'll gain the essential skills needed to streamline financial management and improve efficiency.

Who Should Attend:
This course is ideal for beginners and intermediate users looking to enhance their QuickBooks expertise, whether for personal business use or professional development.

Course Format:
This course is offered using Zoom. 

Questions?
Contact Elaine Brown, Program Coordinator, at ebrown@capecod.edu or 508-375-5017. 

This beginner-friendly, three-session course is designed to help you build a strong foundation in Excel. Across the sessions, you’ll explore Tabs and Ribbons to locate key commands, practice essential keyboard shortcuts, and learn basic formatting tools. You’ll also be introduced to creating formulas using the Order of Operations, as well as building simple worksheets and charts.

Course Format: 
This course is offered live via Zoom. 

Questions?
Contact Elaine Brown, Program Coordinator, at ebrown@capecod.edu or 508-375-5017.

Successful project management is less about rigid deadlines and more about effectively managing expectations. In today's fast-paced global business environment, the ability to juggle multiple projects, resources, and budgets is essential.

This comprehensive Project Management course provides both theoretical insights and hands-on experience to equip you with the skills needed to drive projects to success—no prior project management experience required.

Through structured workshops, you’ll gain practical expertise by designing and implementing simulated project plans. You'll learn how to organize, plan, and control project deliverables using industry best practices. By the end of the course, you’ll understand why project management demands a high level of professionalism and attention to detail—and how to apply these principles in real-world scenarios.

Key topics include the roles and responsibilities of a project manager, the project lifecycle, and essential techniques for work planning, control, and evaluation. You’ll also explore system tools and project management methodologies to ensure project objectives are met efficiently and effectively.

This course is your gateway to mastering project management with confidence and precision.

Topics:

1. What makes a good project?
2. Documentation of a project
3. Common pitfalls
4. Ownership versus governance of the project
5. Project communication
6. What to do when things go wrong
7. What to do when things go right

Course Format:
This course is offered live via Zoom. 

Questions?
Contact Elaine Brown, Program Coordinator, at ebrown@capecod.edu or 508-375-5017.

This beginner-friendly, three-session course is designed to help you build a strong foundation in Excel. Across the sessions, you’ll explore Tabs and Ribbons to locate key commands, practice essential keyboard shortcuts, and learn basic formatting tools. You’ll also be introduced to creating formulas using the Order of Operations, as well as building simple worksheets and charts.

Course Format: 
This course is offered live via Zoom

Questions?
Contact Elaine Brown, Program Coordinator, at ebrown@capecod.edu or 508-375-5017