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Foundations in Digital Marketing (WIT286-65)
with Angela Ackerman

This course provides a comprehensive introduction to digital marketing, focusing on strategy development, content creation, and website optimization. Students will learn essential techniques to engage audiences effectively across various digital platforms. Through practical applications and industry insights, participants will gain the foundational skills needed to drive online visibility, attract target audiences, and enhance brand presence.
Course format: This course is offered using Zoom.
E3: Explore, Engage, Execute; Improving Business Communications
with Red Hilton
E3 ( Explore, Engage, Execute ) is a dynamic employer-focused training course designed to improve communication, collaboration, and adaptability in a business environment. Over four interactive sessions, participants will Explore how to properly communicate their own value proposition, Engage effectively with others, and Execute strategies to enhance team cohesion, leadership, or client satisfaction.
This program is ideal for professionals in sales, leadership roles, or anyone looking to enhance their communication skills. Whether task-oriented, people-oriented, outgoing, or reserved, participants will gain tools to improve their business interactions or drive team success.
Society for Human Resource Management (SHRM) Essentials (WPG051-65)
with Monet Viens

Are you ready to master the fundamentals of HR?
Our SHRM Essentials of Human Resources program provides a foundational overview of HR practices and behaviors. Through real-world applications and scenarios, you will be introduced to fundamental HR topics to help you effectively approach the challenging situations that you face in the workplace.
Developed by SHRM, the world’s largest HR association and leading advocate for HR professionals, the SHRM Essentials of Human Resources course helps you discover the key value HR brings to the workplace.
Whether you’re a student, new to HR, or in a small business environment, our course will help you develop the critical HR competencies and learn how to apply them on the job.
Build a solid foundation in Human Resources skills.
By covering a breadth of practical HR topics, the SHRM Essentials of Human Resources course provides the knowledge to perform daily tasks. Here’s a look at what we cover in the course:
- Leads with Purpose: Understand HR’s role in the workplace
- Maximizes Talent: Learn how HR influences employee experience
- Champions Culture: Discover how to promote equity in company culture
- Optimizes Intelligence: Understand how to maximize efficiency with HR technology
- Accelerates Performance: Learn how to create a measurable impact
- Knows the Law: Stay up to date on U.S. state and federal laws
Gain critical HR competencies with our SHRM Essentials of Human Resources course.
The goal of this course is to help you develop the following critical HR competencies:
- Identify where and how HR should be a strategic partner to your organization.
- Build your knowledge of HR practices, behaviors, and activities.
- Apply newly learned HR knowledge to practical activities you complete every day
- Plan for ways to transfer the knowledge and skills learned from training to on-the-job tasks.
- Explore career opportunities within the world of HR and how you can drive your future.
Course materials are included with the cost of this program.
Who Should Attend
This program is ideal for small business owners, those who are new to human resources, and/or any manager or professional with HR responsibilities.
No class 6/19/2025.
Course Format
This course is offered using Zoom.
Attention Employers: This Training is Eligible for Reimbursement!
Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session.
Marketing in Action: Strategy, Ethics & Real-World Impact (WPG726-65)
with Cesar Rodas

Step into the world of modern marketing with Marketing in Action, led by industry expert Cesar Rodas. This dynamic course explores the core principles of marketing and how they drive successful business strategies and influence consumer behavior. Learn to think critically, communicate effectively, and collaborate on real-world marketing challenges while developing strategies rooted in ethical decision-making.
From analyzing market trends to navigating global markets, you’ll gain hands-on experience that prepares you to make smart, data-driven marketing decisions. Whether you're building a brand or evaluating business strategies, this course equips you with the tools to lead with confidence and integrity.
What You’ll Learn:
- Understand and apply foundational marketing concepts in real-world global contexts
- Explore the role of marketing within a business and its connection to other disciplines
- Make sound marketing decisions using critical thinking and collaboration
- Communicate marketing insights clearly and persuasively
- Recognize and evaluate ethical dilemmas using a structured decision-making framework
- Weigh strategic options and make informed tradeoffs in competitive environments
Course format: This course is offered using Zoom.
Working with Difficult People
with Monet Viens

We encounter difficult people in various places – at work, at the grocery store, at school, everywhere. At times, we are difficult ourselves. When difficult behavior arises, performance, morale, and relationships are negatively impacted. This course will give you the proper tools to deal with difficult people effectively. Additional learning points will include:
- Understand what makes people difficult
- Identify and examine your role in the behavior
- Build better relationships
Who Should Attend?
This course is an excellent introduction or refresher for supervisors/managers, executives, owners, and HR professionals. Attend this course as part of the bundle program for a well-rounded learning experience and a plethora of information to set a foundation for success.
About the Instructor:
For over 10 years, Monet Viens has been helping a wide variety of businesses with their HR and employee needs. As an adaptable and innovative HR professional, she has a keen ability to translate visions and strategies into actionable goals, strengthen processes, and increase efficiencies.
Monet’s favorite aspect of human resources is training and development. Having been an HR department of 1 for her entire career, she enjoys coaching, mentoring, and guiding other professionals through the tricky waters of HR so they don’t have to learn the hard way. Monet’s initiatives extend beyond HR, as she also provides training and development in topics such as communication, supervisor skills, management, leadership, and much more. Monet currently teaches per-diem at Cape Cod Community College and Bristol Community College. She has also been a keynote speaker for NEHRA, SCORE, and the One SouthCoast Chamber.
MS Excel: Advanced Functions & Data Tools
with Elaine Moore

This virtual, interactive, and hands-on course is designed for users ready to deepen their Excel skills. Ideal for those who need to customize worksheets, create long-range spreadsheets, or present data visually, this session focuses on expanding your knowledge of formulas and functions, as well as working with multiple sheets and advanced data tools.
Topics will include:
- Advanced Functions in Excel
- Understanding Absolute vs. Relative Cell Referencing
- Creating and Linking Multiple Sheets in a Workbook
- Building and Customizing Charts
- Sorting and Filtering Data
- Inserting and Using Pivot Tables
Attendees are encouraged to bring current spreadsheet projects to work on in real-time with private support from the instructor.
Note: To get the most out of this Zoom-based session, it is recommended that participants use a second monitor, iPad, or tablet to view the training while working hands-on on their own computer.
Excel at Lunch: Getting Started with Spreadsheets
with Elaine Moore

Join us mid-day for a quick and practical overview of Microsoft Excel! Designed for beginners or anyone needing a quick refresher, this 1-hour lunchtime session will guide you through the basics of creating spreadsheets and introduce a few essential keyboard commands to boost your efficiency.
Whether you prefer to watch or follow along, you'll pick up helpful tips to get started with confidence. Stick around after the session for a brief Q&A—perfect for getting your questions answered in real-time.
Excel at Lunch: Mastering Basic Formulas
with Elaine Moore

Join us mid-day for a quick and focused overview of Microsoft Excel formulas! In this 1-hour lunchtime session, you'll learn how to effectively and efficiently use formulas to calculate and manage numerical data. Designed for beginners and those looking to refresh their skills, this session will cover the most commonly used formulas in Excel and how to apply them in everyday work scenarios.
Whether you're watching or following along, you'll walk away with practical knowledge you can use right away. A Q&A session will follow the presentation—bring your questions!