As companies prepare for and experience success, a solid management team is imperative. This training provides both new and seasoned managers and supervisors with the expertise needed to lead today’s workforce by offering a foundation of essential skills, the support to apply what has been learned, and closes with a focus on how to sustain best practices.

Participants will develop the skills required to motivate employees, delegate responsibility, solve problems, resolve conflict and improve performance. By understanding how to use tools and strategies to positively influence and direct staff, managers can inspire and guide their teams in creating an increasingly positive and productive work environment throughout all departments.

1. Performance Management as a Retention Strategy
2. Setting Goals and Managing Results
3. Developing Empowered Teams for Managers
4. Negotiation and Conflict Management

Who Should Attend
New and seasoned managers and supervisors. 

Course Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

Attention Employers: This Training is Eligible for Reimbursement!
Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

If you are an entrepreneur thinking about opening your own business, or are already a small business owner and need help developing a business plan, then this program is for you!

A good business plan helps you to structure, run and grow your business. It is essential for all sized companies to have a business plan and to update that plan every year. It also takes in to consideration your changing financial needs: Investors and banks will ask to see your business plan when you borrow money, and commercial landlords will ask for your business plan when you apply to rent space. By participating in this program will learn the steps you will need to take in order to write a plan that will help you manage and maintain a healthy business.

Course Format 
This program is offered in person. 

Project Management is more about managing expectations than dates.  Effectively managing multiple projects, resources, and budgets is critical in today's global business environment.  This Project Management course will dive into the roles and responsibilities of the project manager and examine project management in theory as well as in practice.  The course offers a practical approach to managing projects, without requiring any previous project management experience.  We will focus on organizing, planning, and controlling the deliverables of the project using good practices.

Students will participate in structured workshops where simulated project plans are designed and implemented. At the end of the course, students will understand why project management requires a high degree of professionalism and attention to detail, and how to achieve that end in future projects.

We will examine project management roles, the project lifecycle, and various techniques of work planning, control, and evaluation to achieve project objectives using system tools and project management philosophies.

Topics:

1. What makes a good project?
2. Documentation of a project
3. Common pitfalls
4. Ownership versus governance of the project
5. Project communication
6. What to do when things go wrong
7. What to do when things go right

Course Format:
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

Attention Employers: This Training is Eligible for Reimbursement! 
Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session.  

The SHRM-CP certification is for individuals that perform general HR/HR-related duties; or for those pursuing a career in Human Resource Management.

Candidates for the SHRM-CP certification are not required to hold an HR title and do not need a degree or previous HR experience to apply; however, a basic working knowledge of HR practices and principles is recommended.

The SHRM-CP exam is designed to assess the competency level of those who engage in HR work at the operational level. Work at this level includes duties such as implementing HR policies, supporting day-to-day HR functions, or serving as an HR point of contact for staff and stakeholders.

Refer to the SHRM BASK for detailed information on proficiency standards for this credential (i.e., Proficiency Indicators only For All HR Professionals).

Course Format:This is offered in an online/remote learning capacity with remote session dates on 10/10, 10/24, 11/7, 11/21, 12/5 & 12/19. Zoom guidance and instructions will be provided prior to the start of the course. 

Attention Employers: This Training is Eligible for Reimbursement! Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

Today strong communication skills are beneficial to all aspects of our lives – in the workplace and in our personal relationships. In this course we will focus on the development of the interpersonal communication skills necessary for building and maintaining positive relationships in both personal and professional settings. Topics include an overview of the communication process (including audience, purpose, role, cultural context); the role of verbal and non-verbal communication in workplace and personal relationships; active listening and response skills; managing and resolving conflict; cultural and gender factors, the importance of communication in leadership; small group dynamics; making presentations; and job interviewing.

Course Objectives: At the end of the course, participants will be able to:

• Analyze the elements of the communication process.
• Assess an audience, formulate communication objectives, select language and tone, and identify nonverbal communication as part of the development of a personal leadership communication style
• Analyze and demonstrate the components of active listening
• Analyze how groups solve problems, manage and resolve conflict, and build consensus
• Recognize effective techniques for adapting communication to cross-cultural audiences.

Course will be conducted through zoom sessions, discussions, readings, practice through presentation development and role playing

Reclaim Your Time! Are you constantly trying to get things done? Are you struggling to accomplish all the things that need to happen? Are you looking for more balance in your life, while getting to do the things you enjoy?

Did you know most people do not use a time management system? Are you looking for a time management system that is results - oriented and supports you to become more organized, efficient, effective?

Join us for this 2 session time management course where you will learn a system that really works: from identifying and eliminating time wasters, determining priorities, creating lists that really work, prioritizing, breaking up and managing large and small projects, tips for digital and paper planning, and developing daily habits that will support your needs to accomplish what is most important to you professionally and personally.

This course will support the balance in your life that you have been craving.

Goal: To learn a result - oriented time management system that will support getting more accomplished for a more balanced life.

Participants will learn to:

• Develop positive time management strategies and systems that really work
• Identify and eliminate time wasters· Understand priorities
• Set daily goals
• Prioritize what needs to be accomplished
• Calendar
• Develop to do lists
• Develop daily habits to support managing personal and professional time
• Plan time digitally and on paper

Class Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

This course is for anyone who wants to improve how they handle their finances!

Having control of your personal and business financial picture is essential in life. This course will teach you the skills and strategies needed to take control of your financial outlook and to better understand the value of money coming in and out of your household. You will learn how to track your income, how to understand credit reports and credit scores, how to create financial goals using SMART Goals method and much more. Workbook included.

Who Should Attend:
This is a great program for anyone, at any age, who is trying to manage their finances and set goals for financial stability.

Course Format:
This program is offered in person.

Senior leadership shoulders a great deal of responsibility, not the least of which is managing the managers. In this advanced-level class, executives will develop sophisticated management strategies for coaching and directing the management team whether they lead traditional or distributed teams.

Most companies have highly driven people in management positions as well as employees who are not reaching their full potential. Leaders will be challenged in this virtual, instructor-led course through presentations, group discussions, and small group activities to identify how they can use a combination of practical skills and inspiration to take individual managers as well as the organization to the next level.

Topics Include:

• Strategic Leadership and Change Management
• Communication and Conflict Management
• Recruitment, Retention, and Performance Management
• Business Growth and Organizational Impact

Learning Objectives:

• Understand effective change models
• Understand the difference between strategic and operational mindsets
• Identify current and future company culture
• Develop coaching and communication skills
• Develop negotiation and conflict management skills
• Reframe recruiting and performance management as retention strategies
• Learn best practices in decision making based on profitability reports

Who Should Attend
Company executives, directors, vice-presidents, executive directors, senior managers, and business owners will benefit from this course’s content, tools, supplemental material, and most importantly the dynamic peer conversations.

Course Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions.

Attention Employers: This Training is Eligible for Reimbursement!
Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session.