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Certified Medical Administrative Assistant (CMAA)
The Center for Corporate and Professional Education at Cape Cod Community College and ed2go are partnering to present a menu of professional programs to prepare for exams and certifications - some industry-recognized! Self-paced and instructor-led, ed2go is an online learning platform designed to strengthen your personal and professional skillset.
This course is open enrollment, so you can register and start the course as soon as you are ready. ENROLL NOW! Access to your course can take 24-48 business hours. Call 855.520.6806 to learn more!
If you would like to speak with someone directly at Cape Cod Community College, contact Mary Conklin, Program Coordinator, at 508-375-5010.
Certified Medical Administrative Assistant (CMAA)
Administrative medical assistants are skilled multitaskers who direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient.
Their duties can include scheduling appointments, entering demographic and insurance information into practice software, managing patient check-in and check-out, answering phone calls, filing and retrieving paper records, maintaining electronic records, composing correspondence, performing daily financial practices, assigning medical codes and processing insurance claims.
Upon completion of this course you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA). This course includes a voucher which covers the fee of the exam.
Disclaimer: To qualify for the externship applications process, students must successfully complete the online course content and have account balances up to date (at a minimum). Going through the externship application process does not guarantee an externship. COVID may be affecting the externship process or site availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.
What you will learn:
- Learn what is required to succeed as a Medical Administrative Assistant
- Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
- Learn best financial practices for a medical centerMaster the fundamentals of medical terminology and ethical best practices
- Understand the basics of working with medical documents, medical billing, and coding processes
How you will benefit:
- Jump-start your career in the medical field
- Learn how to effectively communicate with prospective patients and fellow professionals in the medical industry
- Understand how to create positive, efficient experiences for patients to make them more comfortable
Grant Writing Certificate
with Patricia Mitrokostas
This is an invigorating and informative course that will equip you with the skills and tools you need to enter the exciting field of grant writing! You'll learn how to raise needed funds by discovering how and where to look for potential funders that are a good match for your organization. You'll also learn how to network and develop true partnerships with a variety of funders, how to organize a successful grant writing campaign, and how to put together a complete proposal package.
In-person (on campus) at Cape Cod Community College.
AHA Basic Life Support for Healthcare Providers
with Matt Malone
The AHA’s BLS course trains participants to promptly recognize several life-threatening emergencies, give high-quality chest compressions, deliver appropriate ventilations and provide early use of an AED. Reflects science and education from the American Heart Association Guidelines Update for CPR and Emergency Cardiovascular Care (ECC).
The AHA’s BLS Course is designed for healthcare professionals and other personnel who need to know how to perform CPR and other basic cardiovascular life support skills in a wide variety of in-facility and prehospital settings.
This course is offered in person at Cape Cod Community College. Students will be notified of building and room location after completing the registration process.
Contact Mary Conklin, Program Coordinator, at 508-375-5010 or email@example.com.
BURNOUT: Explore, Refresh & Engage!
with Elise Tofias Phillips
Do you feel like you're burning the candle from both ends? Are you craving time to feel more balance, energy, and excitement? During this zoom session we will explore what burnout is, how it is affecting you, how to acknowledge and manage these feelings, and how to set priorities and boundaries. We will look at how to notice and reframe the narrative you may be experiencing, and ways to integrate personal time into your daily life so that you feel refreshed and engage with renewed energy. You will leave this session with a plan that includes reframing your thoughts, and goals and strategies for change.
Goal: To understand and manage burnout for renewed energy
You will learn:
- What burnout is and ways to change and manage the narrative
- How burnout affects you
- How to set boundaries and priorities
- Strategies to become refreshed with renewed energy