Date: Tuesdays and Thursdays, 9/14-10/21, 12 sessions
Time: 6:30-8:30pm
Format: Virtual Live Streaming via Zoom

Course Description:

Whether you're a sole proprietor looking to manage your business finances or you simply want to gain an understanding of accounting basics for career advancement or for personal use, this course will give you a solid foundation in financial matters.

This program will cover general ledger entries and the balance sheet, payroll and other deductions, end of year financial reports, and more! 

Who Should Attend? 

This is an ideal program for the small business owner or for anyone who is interested in learning more about the basics of performing accounting functions. 

About the Instructor:

Juanita Sweet is a firm believer in the value of a Community College and public education having received her associate degree from Leeward Community College in Hawaii and her Bachelor of Business Administration from the University of Hawaii. She continued to Boston University for her Master of Business Administration in Accounting and Finance. Juanita has been teaching in community colleges since 1983 in Hawaii and at Cape Cod Community College. She also was an instructor for H & R Block as well as a tax preparer. 

Juanita retired as a full professor from CCCC and now teaches online courses. For the past 5 years she has been the accountant/bookkeeper for a nonprofit, Hawaiian Islands Ministries, Inc., in Honolulu. She has spent her adult life moving back and forth between Cape Cod and Hawaii, living in one and vacationing in the other. In September Juanita is moving back to Cape Cod and will spend her vacations in Hawaii. 

Date: Thursdays, 9/16/21-9/30/21
Time: 9am-12pm
Format: This class is offered in a hybrid format. The sessions on 9/16 and 9/30 will be held in person in Hyannis while the 9/23 session will take place LIVE via Zoom with the instructor from 9a-12p. The Hyannis Center is located at 540 Main Street, Hyannis. 

Course Description:

In the New and Emerging Manager Program, students will analyze the traditional and leading-edge fundamentals of management and develop and hone a personal management style that best suits them and their company. Students will explore the differences and similarities of managing and leading, identify issues around employee motivation and employee development, improve the use of teams and teamwork, enhance communication, and explore diversity, cultural, and generational issues in the workplace. By the end of this session students will not only be better managers, but a more valuable employee that will be appreciated by their own management team.

Who Should Attend?

This is a great program for someone looking to become a manager or for someone who just received a promotion to a management level position. This course is also ideal for employers who may be looking to promote a new manager on their team. 

About the Instructor:

Rich Weissman is an experienced supply chain management practitioner and educator. He works with businesses to build scalable and sustainable supply chain strategies. His focus includes strategic sourcing, sales and operations planning, process improvement, and sales and customer service management. Weissman teaches operations and supply chain management, strategy and policy, entrepreneurship, and managerial economics at the graduate and undergraduate levels, and writes and speaks extensively on issues impacting the global supply chain. He has more than twenty-five years of hands-on experience in procurement and supply chain management for Boston area manufacturing and service companies. He is past president of the Purchasing Management Association of Boston (ISM-GB) and the recipient of the Harry J. Graham Memorial Award, the highest honor bestowed by the Association. Weissman earned an MS in Management from Lesley University and a BA in Economics from Rutgers University.

Date: Wednesday and Friday, 9/22/21-9/24/21, 2 sessions
Time: 9-10:30am
Format: Remote/Live streaming via Zoom

Course Description:

This program gives a broad overview of innovation and the managerial decisions that influence innovative performance. Often, success hinges on the ability to solve problems that don’t have straightforward answers. The goal is to drive home concepts, models, frameworks, and tools that we need in a world where creativity and innovation is fast becoming a pre-condition for competitive advantage. These sessions will explore some of the best practices of some of the world’s most creative and innovative firms.

Who Should Attend:

This program is for participants who recognize that creativity and innovation are key to longevity and success, and want learn new skills and best practices to gain the competitive advantage.

About the Instructor:

Rich Weissman is an experienced supply chain management practitioner and educator. He works with businesses to build scalable and sustainable supply chain strategies. His focus includes strategic sourcing, sales and operations planning, process improvement, and sales and customer service management. Weissman teaches operations and supply chain management, strategy and policy, entrepreneurship, and managerial economics at the graduate and undergraduate levels, and writes and speaks extensively on issues impacting the global supply chain. He has more than twenty-five years of hands-on experience in procurement and supply chain management for Boston area manufacturing and service companies. He is past president of the Purchasing Management Association of Boston (ISM-GB) and the recipient of the Harry J. Graham Memorial Award, the highest honor bestowed by the Association. Weissman earned an MS in Management from Lesley University and a BA in Economics from Rutgers University.

Date: Wednesday, 10/13/21, 1 session
Time: 9am-3pm (:60 break for lunch)
Format: In person
Location: Hyannis Center, 540 Main Street, Hyannis

Course Description:

All employees at an organization must have a clear understanding of the concepts of continuous improvement, the connection to the organization's strategy, their roles, and the impact continuous improvement has on future business success. A successful culture of continuous improvement begins with company leadership and permeates throughout all levels of the organization, empowering employees to participate in process improvements that impact operations, customer service and financial performance. In this session, students will learn how to evaluate existing roadblocks to efficiency and explore how to implement practical actions.

Who Should Attend?

Small business owners, managers and employees interested inlearning about process improvements and how each individual roll has a direct impact on the performance and success of a company.

About the Instructor:

Rich Weissman is an experienced supply chain management practitioner and educator. He works with businesses to build scalable and sustainable supply chain strategies. His focus includes strategic sourcing, sales and operations planning, process improvement, and sales and customer service management. Weissman teaches operations and supply chain management, strategy and policy, entrepreneurship, and managerial economics at the graduate and undergraduate levels, and writes and speaks extensively on issues impacting the global supply chain. He has more than twenty-five years of hands-on experience in procurement and supply chain management for Boston area manufacturing and service companies. He is past president of the Purchasing Management Association of Boston (ISM-GB) and the recipient of the Harry J. Graham Memorial Award, the highest honor bestowed by the Association. Weissman earned an MS in Management from Lesley University and a BA in Economics from Rutgers University.

Date: Tuesday and Thursday, 11/16/21-11/18/21, 2 sessions
Time: 9-10:30am
Format: Remote/Virtual Streaming via Zoom

Course Description:

Succession planning and management encompasses the entire leadership pipeline, from the senior executive level and across all functions. Effective succession management ensures minimal disruptions when vacancies occur, a consistent transfer of mindshare, and the continuity of an established leadership culture. It also creates the conditions for intentional strategic change and mitigates the risk of loss during an unexpected crisis or sudden absence of leadership. Students will learn to build an effective succession management plan that provides with a common language for talent, potential, development, and expectations.

Who Should Attend?

This program targets current and future business leaders who want to create intentional strategic change with minimal disruption during the transfer of leadership, and for those who will find themself within the succcession pipeline.

About the Instructor:

Rich Weissman is an experienced supply chain management practitioner and educator. He works with businesses to build scalable and sustainable supply chain strategies. His focus includes strategic sourcing, sales and operations planning, process improvement, and sales and customer service management. Weissman teaches operations and supply chain management, strategy and policy, entrepreneurship, and managerial economics at the graduate and undergraduate levels, and writes and speaks extensively on issues impacting the global supply chain. He has more than twenty-five years of hands-on experience in procurement and supply chain management for Boston area manufacturing and service companies. He is past president of the Purchasing Management Association of Boston (ISM-GB) and the recipient of the Harry J. Graham Memorial Award, the highest honor bestowed by the Association. Weissman earned an MS in Management from Lesley University and a BA in Economics from Rutgers University.

Date: Tuesday, 11/16/21, 1 session
Time: 10-11:30am
Format: Live Streaming via Zoom 

Course Description:

The most successful organizations have crisis communcation plans in place. Having a strong plan will help your business maintain more seamless communication in times of crisis or other disruptions, and help your staff make the right decisions in a time of emergency. This program will help you identify what needs to be communicated and ensure it reaches the right audience.

Who Should Attend?

This is an ideal program for business owners, leaders, management, or anyone working in a public facing communications role, such as marketing or public relations. 

About the Instructor:

Deb Groeshel is a creative, entrepreneurial, and corporate communications professional with a proven track record of achieving desired results on-time and on-budget. She is a big-picture thinker who doesn't lose the details and she is highly skilled at developing brand messaging and communication strategies to create custom, targeted marketing and digital content to inform, engage, and motivate the ideal audience to take desired action.

Deb is accomplished at establishing successful relationships with cross-functional teams at all levels from Customer Service to C-Suite. She is adept at developing communications for distribution to multiple, unique audiences. Additionally, she has significant experience inspiring and managing multi-disciplinary creative teams to create positive-impact print and digital materials by providing creative, innovative, and custom solutions that meets budgets and ideas.

Date: Tuesday, 11/16/21, 1 session
Time: 3-4:30pm
Format: Live Streaming via Zoom 

Course Description:

In the past 18 to 24 months, we have been forced to change our "normal" work routines, including how we interact with colleagues. This unplanned course shift placed a spotlight on the strengths and gaps in our processes. Take, for example, embracing video conferencing tools. We quickly learned that engaging folks on a video call required more than implementing technology and activating zoom features.

Productively engaging remote team members calls for greater transparency plus deliberate planning and communicating. In this hands-on workshop, we focus on digital project management techniques/tools designed to engage and manage co-located or distributed teams and impact your project's outcome.

We begin the session with a lively exercise called "What's the Problem?". Participants will use an interactive whiteboard to frame a project's problem statement and charter to guide their teams directionally. 

The tools shared in this session are proven techniques that engage people more effectively. Equally important, based on the session's dynamics and format, participants will have the skills to implement these techniques immediately. For example, a participant can apply The Project Canvas tool to a current work project to assess gaps or provide a team update. Using The Project Canvas tool's format as a guide, a team can quickly gauge alignment and discuss expectations.

Who Should Attend?

1) Any staff member who leads projects that require input from other participants or stakeholders.

2) Anyone looking for practical, interactive whiteboard tools.

3) Ideal for team development

About the Instructor:

Irene Mauch leads the Mauch Group. Born and raised in Northwest Indiana, she earned a BS in Industrial Management from Purdue University, where her lifelong interest in empowering individuals and businesses to work better, was sparked. She continuously supplements her formal learning experience, including LEAN Six Sigma and Project Management Institute, Project Management Professional (PMP) certifications, and, most recently, MIT Sloan Executive Certificate in Technology, Operations, and Value Chain Management.

While education and experience are crucial, Irene’s demeanor and passion for helping others contribute equally to her success. This helps her to ask the right questions and listen carefully to her clients’ answers. It drives her to dig for the countless factors and difference-making details that surround problems and reveal solutions.

Prior to launching the Mauch Group, Irene’s multidisciplinary background in management, IT, and marketing facilitated her career advancement through General Motors and The Boston Globe, a subsidiary of The New York Times Co, Inc. Irene has cultivated a unique ability to approach issues holistically, spot patterns, and find clarity in the chaos of everyday business.

Date: Tuesday, 12/7/2021, 1 session
Time: 1-5pm
Format: In person
Location: Hyannis Center, 540 Main Street, Hyannis

Course Description:

“Simply put strategic planning determines where an organization is going over the next year or more and how it’s going to get there.” Aaron Carter in Strategic Planning

This program will explore the six steps involved in creating a successful strategic plan:

• Understand the definition of strategic planning
• Identify the six steps necessary in creating a strategic plan
• Identify customers & vendors
• Create a vision and purpose statement
• Develop a SWOT profile
• Identify next steps

Who should attend?

Small business owners and managers seeking guidance to develop and set overall goals for their business, and an implemention plan to achieve them. 

About the Instructor:

Dianne Klayman has over 25 years’ experience in leadership and organizational development assessing departmental needs; designing and delivering various programs in both the public and private sectors. 

Dianne holds a BA in Education from the University of Massachusetts as well as a MSW from Boston College School of Social Work; certifications as a Myers-Briggs Type Instrument, Leadership 2000 and Situational Leadership Instructor; and in addition, Dianne is a Mass certified meditator and continued to advance her training in this area by attending Harvard University’s Program on Negotiation.