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First Time Supervisors (WPG255-65)
with Monet Viens
This introductory course will expose first time supervisors/managers to the fundamentals and intricacies of this new role and responsibility. Attendees will learn how to define their role and themselves as supervisors and explore current challenges they will face in this role. Additional learning points will include:
• Techniques for managing time and priorities
• Communication challenges and solutions
• Constructive feedback
• Maintaining and boosting team morale
• Change management FMLA
Introduction to Accounting Basics (WIT283-65)
with Jane Joyce
This course focuses on accounting essentials and is designed for individuals with no previous accounting knowledge or individuals who would like a refresher in accounting essentials.
In this course students will learn basic accounting transactions, (debits and credits) the accounting cycle, journal entries and T-accounts, adjusting entries and how to prepare and analyze financial statements
Text book is included.
Students need to have a computer with Windows 10; use Google Chrome as the browser, and have very good internet connection.
Course format: This course is offered using Zoom.
Management Essentials
with Angela Ackerman
This training provides both new and seasoned managers with the expertise needed to lead today’s workforce by offering a foundation of essential skills, the support to apply what has been learned, and closes with a focus on how to sustain best practices. Participants will develop the skills required to motivate employees, delegate responsibility, solve problems, resolve conflict and improve performance. Sessions will be delivered in-person, virtually via Zoom, or in a hybrid model, with a blend of instructor-led presentations, individual and group exercises, discussion, projects, and individual assessments.
MS Excel Beginner Basics
with Elaine Moore
This is the beginner's webinar/seminar. We will explore the Tabs and Ribbons in order to learn where different commands are located. We will also cover Keyboard and Keyboard commands and other basic items you will use to format a spreadsheet. How to create a formula using the Order of Operations, and how to create a basic worksheet and chart.
Manage Stress in 4 Easy Steps (WED024-65)
with Elise Tofias Phillips
Are you juggling multiple balls in the air with your busy professional and/or personal life? Are you always trying to develop strategies that can help you to navigate and manage your stress well?
During this course you will learn an innovative approach and practical strategies to help you to navigate your life by managing stress. We will explore current symptoms of stress, stressors, triggers, and thought traps and learn positive and practical strategies for managing and re-framing by exploring current skills. Give yourself a gift and join us. Continue to be a lifelong learner and promote positive wellbeing skills through managing stress that will enhance your life.
Outline of Course:
- Welcome + Introduction
- Learn the basics of stress
- Identify stressors, sources of stress, and triggers
- Develop positive strategies to manage stress
- Develop a results-oriented stress management plan
- Learn a 6-step approach to manage stress - anywhere!
Course Format:
This course is taught using Zoom.
MS Excel Advanced in the Workplace
with Elaine Moore
This virtual, interactive and hands-on session will explore additional formulas and functions and address absolute verse relative cell referencing, multiple worksheets and displaying of data using charts. It is appropriate for users that need to customize their worksheets, present data through charts, and/or develop long-range spreadsheets for data tracking. Attendees will learn how to expand their knowledge and use of functions and the creation of charts.
Individuals are encouraged to bring current spreadsheet projects with them to work on in real-time, privately with the instructor.
Topics covered include, but are not limited to:
- Functions in Excel
- Cell Referencing
- Creating and Linking Multiple Sheets in a Workbook
- Creating Charts
- Filtering and Sorting Data
- Inserting and Using a Pivot Table
All individuals participating in this training via Zoom are encouraged to have a second monitor, iPad or other tablet device to watch while you participate on your own computer.
Who Should Attend
This course is designed for individuals who are looking to learn more and enhance their MS Excel skills in the workplace.
Class Format
This course is offered using Zoom.
Attention Employers:
This Training is Eligible for Reimbursement! Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session.
Managing Conflict and Confrontation
with Monet Viens
Many of us intentionally avoid conflict; however, sometimes, this can be more damaging than the conflict itself. In fact, conflict, within reason, can be healthy. This course provides an overview of how to manage conflict and strengthen relationships successfully. Additional learning points will include:
- Emotional balance
- Different personality types
- Communicating in a proficient, productive, and professional manner
Who Should Attend?
This course is an excellent introduction or refresher for supervisors/managers, executives, owners, and HR professionals. Attend this course as part of the bundle program for a well-rounded learning experience and a plethora of information to set a foundation for success.
About the Instructor:
For over 10 years, Monet Viens has been helping a wide variety of businesses with their HR and employee needs. As an adaptable and innovative HR professional, she has a keen ability to translate visions and strategies into actionable goals, strengthen processes, and increase efficiencies.
Monet’s favorite aspect of human resources is training and development. Having been an HR department of 1 for her entire career, she enjoys coaching, mentoring, and guiding other professionals through the tricky waters of HR so they don’t have to learn the hard way. Monet’s initiatives extend beyond HR, as she also provides training and development in topics such as communication, supervisor skills, management, leadership, and much more. Monet currently teaches per-diem at Cape Cod Community College and Bristol Community College. She has also been a keynote speaker for NEHRA, SCORE, and the One SouthCoast Chamber.
Introduction to QuickBooks Online (WIT121-67)
with Jane Joyce
QuickBooks Online contains all the features and tools that a small business or contractor would need to keep track of vendors, customers, and financial accounts.
The purpose of this course is to teach you how to successfully navigate and use QuickBooks Online as your business' accounting software. However, it's also useful for those who have used previous desktop versions of QuickBooks and want to learn about Quickbooks Online.
Who Should Attend:
This course was designed for the beginning or intermediate user of QuickBooks.
Course Format:
This course is offered using Zoom.
Attention Employers: This Training is Eligible for Reimbursement! Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session.