Date: Thursday, 12/2/21, 1 session
Time: 9am-3:30pm, with a :30 minute lunch break
Format: In person
Location: Hyannis Center, 540 Main Street, Hyannis

Course Description:

“You never seem to have enough time, yet you have all the time there is. The problem is not a shortage of time, but how you choose to use that time.” (anon)

Time  management  and  stress  management are two key components to succeeding in life. Creating a system to identify, evaluate, and eliminate distractors and stressors will lead to a more productive and efficient life, inside and outside of work. In this course, you will learn how to earn more time and be less stressed by identifying time wasters, and creating solutions to overcome them.

Who Should Attend?

If you are a procrastinator or an over-thinker; if you feel unorganized or are easily distracted, then this program is for you! Come learn every day tips and tricks to avoid interruptions, meet your goals and lose the stress while taking back control of your time and productivity!

About the Instructor:

Dianne Klayman has over 25 years’ experience in leadership and organizational development assessing departmental needs; designing and delivering various programs in both the public and private sectors. 

Dianne holds a BA in Education from the University of Massachusetts as well as a MSW from Boston College School of Social Work; certifications as a Myers-Briggs Type Instrument, Leadership 2000 and Situational Leadership Instructor; and in addition, Dianne is a Mass certified meditator and continued to advance her training in this area by attending Harvard University’s Program on Negotiation.

Date: Friday, 12/3/2021,1 session
Time: 11am-1pm
Format: Livestream via Zoom

Course Description:

We’ve all met and/or worked with someone whose communication skills drew us in, and we wished we could be just as skilled. Good news: people skills can be learned! We don’t all have to be natural-born people-persons to have good people skills. This course sets the foundation for improving your relationships, communications, rapport, and first impression, all through people skills. Additional learning points will include:

• Self-awareness
• Persuasion and influence
• Assertive communication and being able to say ‘no’
• Active listening
• Navigating various situations such as business lunches, networking, and more! 

Who Should Attend? 

This course is an excellent introduction or refresher for supervisors/managers, executives, owners, and HR professionals. Attend this course as part of the bundle program for a well-rounded learning experience and a plethora of information to set a foundation for success.

About the Instructor: 

For over 10 years, Monet Viens has been helping a wide variety of businesses with their HR and employee needs. As an adaptable and innovative HR professional, she has a keen ability to translate visions and strategies into actionable goals, strengthen processes, and increase efficiencies.

Monet’s favorite aspect of human resources is training and development. Having been an HR department of 1 for her entire career, she enjoys coaching, mentoring, and guiding other professionals through the tricky waters of HR so they don’t have to learn the hard way. Monet’s initiatives extend beyond HR, as she also provides training and development in topics such as communication, supervisor skills, management, leadership, and much more. Monet currently teaches per-diem at Cape Cod Community College and Bristol Community College. She has also been a keynote speaker for NEHRA, SCORE, and the One SouthCoast Chamber.

Date: Tuesday, 12/7/2021, 1 session
Time: 1-5pm
Format: In person
Location: Hyannis Center, 540 Main Street, Hyannis

Course Description:

“Simply put strategic planning determines where an organization is going over the next year or more and how it’s going to get there.” Aaron Carter in Strategic Planning

This program will explore the six steps involved in creating a successful strategic plan:

• Understand the definition of strategic planning
• Identify the six steps necessary in creating a strategic plan
• Identify customers & vendors
• Create a vision and purpose statement
• Develop a SWOT profile
• Identify next steps

Who should attend?

Small business owners and managers seeking guidance to develop and set overall goals for their business, and an implementation plan to achieve them. 

About the Instructor:

Rich Weissman is an experienced supply chain management practitioner and educator. He works with businesses to build scalable and sustainable supply chain strategies. His focus includes strategic sourcing, sales and operations planning, process improvement, and sales and customer service management. Weissman teaches operations and supply chain management, strategy and policy, entrepreneurship, and managerial economics at the graduate and undergraduate levels, and writes and speaks extensively on issues impacting the global supply chain. He has more than twenty-five years of hands-on experience in procurement and supply chain management for Boston area manufacturing and service companies. He is past president of the Purchasing Management Association of Boston (ISM-GB) and the recipient of the Harry J. Graham Memorial Award, the highest honor bestowed by the Association. Weissman earned an MS in Management from Lesley University and a BA in Economics from Rutgers University.

Date: Friday, 12/17/2021, 1 session
Time: 11am-1pm
Format: Livestream via Zoom

Course Description:

We are at work more than we are at home. Even in our new virtual environment, work demands take up many precious hours of each day. With such a commitment, we need and deserve effective work relationships as a means of successfully navigating our many demands. This course will explore how we can make ourselves and others feel valued, how to work with different personalities, and how to respond to situations outside of our comfort zones. Additional learning points will include:

• Social awareness
• Active listening
• Credibility and confidence
• Accountability and trust 

Who should attend:

This course is an excellent introduction or refresher for supervisors/managers, executives, owners, and HR professionals. Attend this course as part of the bundle program for a well-rounded learning experience and a plethora of information to set a foundation for success.

About the Instructor:

For over 10 years, Monet Viens has been helping a wide variety of businesses with their HR and employee needs. As an adaptable and innovative HR professional, she has a keen ability to translate visions and strategies into actionable goals, strengthen processes, and increase efficiencies.

Monet’s favorite aspect of human resources is training and development. Having been an HR department of 1 for her entire career, she enjoys coaching, mentoring, and guiding other professionals through the tricky waters of HR so they don’t have to learn the hard way. Monet’s initiatives extend beyond HR, as she also provides training and development in topics such as communication, supervisor skills, management, leadership, and much more. Monet currently teaches per-diem at Cape Cod Community College and Bristol Community College. She has also been a keynote speaker for NEHRA, SCORE, and the One SouthCoast Chamber.

As companies prepare for and experience success, a solid management team is imperative. This training provides both new and seasoned managers and supervisors with the expertise needed to lead today’s workforce by offering a foundation of essential skills, the support to apply what has been learned, and closes with a focus on how to sustain best practices.

Participants will develop the skills required to motivate employees, delegate responsibility, solve problems, resolve conflict and improve performance. By understanding how to use tools and strategies to positively influence and direct staff, managers can inspire and guide their teams in creating an increasingly positive and productive work environment throughout all departments.

1. Performance Management as a Retention Strategy
2. Setting Goals and Managing Results
3. Developing Empowered Teams for Managers
4. Negotiation and Conflict Management

Who Should Attend
New and seasoned managers and supervisors. 

Course Format
Take this course from the comfort of your office! This course is offered remotely using Zoom. Zoom guidance and instructions will be provided prior to the start of class.

Attention Employers: This Training is Eligible for Reimbursement!
This course is eligible for the Commonwealth Corporation Express Program funds. Danielle Dupuis, Program Coordinator, will help employers complete an Express Program application at least three weeks prior to the start of training. Additional training topics and group training rates are also available for Express Program reimbursement. To learn more about qualifying for Express Program funds, please contact Danielle at 508-375-5015 or ddupuis@capecod.edu. We promise you, the application process is quick and simple! 

Senior leadership shoulders a great deal of responsibility, not the least of which is managing the managers. In this advanced-level class, executives will develop sophisticated management strategies for coaching and directing the management team whether they lead traditional or distributed teams. 

Most companies have highly driven people in management positions as well as employees who are not reaching their full potential. Leaders will be challenged in this virtual, instructor-led course through presentations, group discussions, and small group activities to identify how they can use a combination of practical skills and inspiration to take individual managers as well as the organization to the next level.

Topics Include:

• Strategic Leadership and Change Management
• Communication and Conflict Management
• Recruitment, Retention, and Performance Management
• Business Growth and Organizational Impact

Learning Objectives:

• Understand effective change models
• Understand the difference between strategic and operational mindsets
• Identify current and future company culture
• Develop coaching and communication skills
• Develop negotiation and conflict management skills
• Reframe recruiting and performance management as retention strategies
• Learn best practices in decision making based on profitability reports

Who Should Attend
Company executives, directors, vice-presidents, executive directors, senior managers, and business owners will benefit from this course’s content, tools, supplemental material, and most importantly the dynamic peer conversations.

Course Format
Take this course from the comfort of your office! This course is offered remotely using Zoom. Zoom guidance and instructions will be provided prior to the start of class.

Attention Employers: This Training is Eligible for Reimbursement!
This course is eligible for the Commonwealth Corporation Express Program funds. Danielle Dupuis, Program Coordinator, will help employers complete an Express Program application at least three weeks prior to the start of training. Additional training topics and group training rates are also available for Express Program reimbursement. To learn more about qualifying for Express Program funds, please contact Danielle at 508-375-5015 or ddupuis@capecod.edu. We promise you, the application process is quick and simple! 

The pace of work today has accelerated. With easier ways to communicate, connect, and meet,  work time feels compressed. Add to that potential staff shortage, and it leads to what is called “attention residue,” which develops when the pace of work requires leaving one task for another. Although trying to be present in the new task, the brain keeps the other task alive. With old and new tasks intertwined, leaders and employees alike feel overwhelmed. 

Productivity is also affected as teams become more distributed instead of working in traditional office environments. Distributed teams require individual self-leadership to manage and communicate about their workload in different ways than before. Without these skills, individuals feel unaccomplished at the end of the workday.

Through presentations, group discussions, and small group activities participants will gain a feeling of control over their time. Between sessions, they will be encouraged to use the tools, resources, and supplemental provided during their workday. When they return, they will have opportunities to problem-solve with the group. 

Topics included:

• Challenges to being productive in today’s workplace
• Myths of multitasking
• Prioritizing tools and tactics
• Leveraging tools already in place 
• Communicating about workload with others

Learning Objectives:

• Understanding the risk of multitasking and what it means to mindfully multitask
• Learn and practice how to effectively prioritize tasks
• Learn how to tap into the power of their calendars
• Understand the limitations of the brain as a productivity tool
• Learn ways to communicate about workload in today’s workplace
• How to leverage the time available to get work done 

By investing your time in this session, and committing to use some of the tactics, you will see a life-long return on that investment that will not only benefit you today, but in the weeks, months, and years to come.

Who Should Attend
This virtual, instructor-led course is designed for business owners, managers, team members, and employees struggling to maintain boundaries between professional and personal time. They also may struggle to find the time during the day to get work done because of the increased number of meetings or unplanned interruptions.  

Course Format
Take this course from the comfort of your office! This course is offered remotely using Zoom. Zoom guidance and instructions will be provided prior to the start of class.

Attention Employers: This Training is Eligible for Reimbursement!
This course is eligible for the Commonwealth Corporation Express Program funds. Danielle Dupuis, Program Coordinator, will help employers complete an Express Program application at least three weeks prior to the start of training. Additional training topics and group training rates are also available for Express Program reimbursement. To learn more about qualifying for Express Program funds, please contact Danielle at 508-375-5015 or ddupuis@capecod.edu. We promise you, the application process is quick and simple! 

SHRM Certified Professional (SHRM-CP): For HR professionals who are engaged primarily in operational roles - implementing policies, serving as the HR point of contact for staff and stakeholders, and/or performing day-to-day HR functions.

This is offered in an online/remote learning capacity with remote sessions on 2/16, 3/2, 3/16, 3/30, 4/13, and 4/27 from 6-9pm. Zoom guidance and instructions will be provided prior to the start of the course. 

Attention Employers: This Training is Eligible for Reimbursement!
This course is eligible for the Commonwealth Corporation Express Program funds. Danielle Dupuis, Program Coordinator, will help employers complete an Express Program application at least three weeks prior to the start of training. Additional training topics and group training rates are also available for Express Program reimbursement. To learn more about qualifying for Express Program funds, please contact Danielle at 508-375-5015 or ddupuis@capecod.edu. We promise you, the application process is quick and simple!