As companies prepare for and experience success, a solid management team is imperative. This training provides both new and seasoned managers and supervisors with the expertise needed to lead today’s workforce by offering a foundation of essential skills, the support to apply what has been learned, and closes with a focus on how to sustain best practices.

Participants will develop the skills required to motivate employees, delegate responsibility, solve problems, resolve conflict and improve performance. By understanding how to use tools and strategies to positively influence and direct staff, managers can inspire and guide their teams in creating an increasingly positive and productive work environment throughout all departments.

1. Performance Management as a Retention Strategy
2. Setting Goals and Managing Results
3. Developing Empowered Teams for Managers
4. Negotiation and Conflict Management

Who Should Attend
New and seasoned managers and supervisors. 

Course Format
Take this course from the comfort of your home or office! This course is offered remotely using Zoom. Zoom guidance and instructions will be provided prior to the start of class.

Attention Employers: This Training is Eligible for Reimbursement!
Course ID #1133671

This course is eligible for the Commonwealth Corporation Express Program funds. Michelle Constantino, Employer Relations Manager, will help employers complete an Express Program application at least three weeks prior to the start of training. Additional training topics and group training rates are also available for Express Program reimbursement. To learn more about qualifying for Express Program funds, please contact Michelle at 508-375-5014 or mconstantino@capecod.edu. We promise you, the application process is quick and simple! 

In this next-level training, managers will deepen their skillset to help them confidently address challenges and strategically approach opportunities as they oversee people and projects. The training will build on the essentials course to be better prepared to coach individuals and build their teams, understand and embrace diversity in the workplace, learn to navigate difficult employees and sensitive situations and develop techniques for engaging staff in-person and remotely. Sessions will be delivered in-person, virtually via Zoom, or in a hybrid model, with a blend of instructor-led presentations, individual and group exercises, discussion, projects, and individual assessments.

Who Should Attend
Seasoned managers and supervisors or participants who have completed the Management Essentials program. 

Course Format
Take this course from the comfort of your office! This course is offered remotely using Zoom. Zoom guidance and instructions will be provided prior to the start of class.

Course Schedule
Please add yourself to our Wait List and you will be contacted when the schedule is confirmed. 

Attention Employers: This Training is Eligible for Reimbursement!
Course ID #1134514

This course is eligible for the Commonwealth Corporation Express Program funds. Danielle Dupuis, Program Coordinator, will help employers complete an Express Program application at least three weeks prior to the start of training. Additional training topics and group training rates are also available for Express Program reimbursement. To learn more about qualifying for Express Program funds, please contact Michelle at 508-375-5014 or mconstantino@capecod.edu. We promise you, the application process is quick and simple! 

The SHRM Essentials program gives students an overview of essential topics and issues within HR so they can more effectively manage the challenging issues and situations they are faced with on the job. 

This program was developed by SHRM, the world’s largest HR association and leading advocate for HR professionals. The SHRM Essentials of Human Resources is the first level HR program to incorporate components of the SHRM BoCK and provide insight into the standards for knowledge, strategies and competencies. 

 SHRM Essentials is ideal for those who are:

• New to HR
• Small business owners
• Managers and professionals with HR responsibilities

The program covers six key HR topics and provides tools you can immediately put to use in your organization:

• Human Resources. Gain a clear understanding of the HR function.
• Talent Acquisition. Develop important skills for attracting and selecting employees.
• Total Rewards. Learn the key elements of a total compensation system.
• Learning and Development. Obtain an understanding of orientation, development, and training.
• Performance Management. Discover the purpose and process for performance evaluation.
• Employment Law. Enhance your ability to apply key HR legislation.

Course materials/books are included with the cost of this program. 

Who Should Attend
This program is ideal for small business owners, those who are new to human resources, and/or any manager or professional with HR responsibilities. 

Course Format
Take this course from the comfort of your office! This course is offered remotely using Zoom. Zoom guidance and instructions will be provided prior to the start of class.

Course Schedule
Please add yourself to our Wait List and you will be contacted when the schedule is confirmed. 

About the Instructor
With over twenty years of experience in business, including training and development, Kimberly Matthews is well versed with the Society of Human Resource Management (SHRM) Learning System and certification exam preparation course. Kimberly currently holds a Senior Certified Professional designation from SHRM. 

She has amassed a great deal of on-line facilitation experience in her career as a Training and Development Manager at Marriott International hosting virtual classrooms across the continental United States to a diverse audience of Gen X, Gen Y and millennials.  She also has acquired extensive experience in adult education at the community college level.

Attention Employers: This Training is Eligible for Reimbursement!
Course ID #1133032

This course is eligible for the Commonwealth Corporation Express Program funds. Danielle Dupuis, Program Coordinator, will help employers complete an Express Program application at least three weeks prior to the start of training. Additional training topics and group training rates are also available for Express Program reimbursement. To learn more about qualifying for Express Program funds, please contact Michelle at 508-375-5014 or mconstantino@capecod.edu. We promise you, the application process is quick and simple!