As companies prepare for and experience success, a solid management team is imperative. This training provides both new and seasoned managers and supervisors with the expertise needed to lead today’s workforce by offering a foundation of essential skills, the support to apply what has been learned, and closes with a focus on how to sustain best practices.

Participants will develop the skills required to motivate employees, delegate responsibility, solve problems, resolve conflict and improve performance. By understanding how to use tools and strategies to positively influence and direct staff, managers can inspire and guide their teams in creating an increasingly positive and productive work environment throughout all departments.

1. Performance Management as a Retention Strategy
2. Setting Goals and Managing Results
3. Developing Empowered Teams for Managers
4. Negotiation and Conflict Management

Who Should Attend
New and seasoned managers and supervisors. 

Course Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

Attention Employers: This Training is Eligible for Reimbursement!
Course ID #1133671. Click here for eligibility and application process information. 

Participants will explore how analytics touches their professional lives in many ways and how an analytic lens enriches our understanding (and enjoyment) of business, economics, science, sports, culture, public policy and current events.

Participants will learn the basic principles of data science and see how the application of those principles improves decision-making within their organization. We will review widely-used analysis methods with an emphasis on concepts and real-world application over mathematical formulae. Students will sharpen their critical eye and instill analytic/quantitative reasoning.

The Data Analytics Essentials program will include a combination of class lecture and group discussion. Content will be reinforced with case studies, workplace experiences and news events.

This program will demystify fancy-sounding terms and prepare business/public sector generalists for more productive collaboration with analytics teams in their workplace. We will also have some fun in the process!

Target Audience
Business/public sector generalists, across industries, who work closely with Analytics teams. Professionals coming from all disciplines – Finance, Sales, Marketing, CRM, Project Management, Product Development, Policy Analysis, etc. If you are analytical and curious and would like a deeper understanding of the foundational concepts and principles behind data analytics, this program is for you. This course also serves aspiring analytics professionals seeking initial exposure through an intro-level course. 

Course Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

Attention Employers: This Training is Eligible for Reimbursement!
Course ID 1134702. Click here for eligibility and application process information. 

We’ve all met and/or worked with someone whose communication skills drew us in, and we wished we could be just as skilled. Good news: people skills can be learned! We don’t all have to be natural-born people-persons to have good people skills. This course sets the foundation for improving your relationships, communications, rapport, and first impression, all through people skills. Additional learning points will include:

• Self-awareness
• Persuasion and influence
• Assertive communication and being able to say ‘no’
• Active listening
• Navigating various situations such as business lunches, networking, and more! 

Who Should Attend? 
This course is an excellent introduction or refresher for supervisors/managers, executives, owners, and HR professionals. Attend this course as part of the bundle program for a well-rounded learning experience and a plethora of information to set a foundation for success.

Class Format: 
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

About the Instructor: 
For over 10 years, Monet Viens has been helping a wide variety of businesses with their HR and employee needs. As an adaptable and innovative HR professional, she has a keen ability to translate visions and strategies into actionable goals, strengthen processes, and increase efficiencies.

Monet’s favorite aspect of human resources is training and development. Having been an HR department of 1 for her entire career, she enjoys coaching, mentoring, and guiding other professionals through the tricky waters of HR so they don’t have to learn the hard way. Monet’s initiatives extend beyond HR, as she also provides training and development in topics such as communication, supervisor skills, management, leadership, and much more. Monet currently teaches per-diem at Cape Cod Community College and Bristol Community College. She has also been a keynote speaker for NEHRA, SCORE, and the One SouthCoast Chamber.

In this next-level training, managers will deepen their skillset to help them confidently address challenges and strategically approach opportunities as they oversee people and projects. The training will build on the essentials course to be better prepared to coach individuals and build their teams, understand and embrace diversity in the workplace, learn to navigate difficult employees and sensitive situations and develop techniques for engaging staff in-person and remotely. Sessions will be delivered virtually via Zoom, with a blend of instructor-led presentations, individual and group exercises, discussion, projects, and individual assessments.

Who Should Attend
Seasoned managers and supervisors or participants who have completed the Management Essentials program. 

Course Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

Course Schedule
Please add yourself to our Wait List and you will be contacted when the schedule is confirmed. 

Attention Employers: This Training is Eligible for Reimbursement!
Course ID #1134514. Click here for eligibility and application process information.