This introductory course will expose first time supervisors/managers to the fundamentals and intricacies of this new role and responsibility. Attendees will learn how to define their role and themselves as supervisors and explore current challenges they will face in this role.

Additional learning points will include:

• Techniques for managing time and priorities
• Communication challenges and solutions
• Constructive feedback
• Maintaining and boosting team morale
• Change management FMLA

Course format: This course isoffered using Zoom.

Whether you're stepping into management for the first time or looking to refresh your approach, this training equips you with the essential tools to lead effectively in today’s dynamic workplace. Through a blend of foundational learning and practical application, you'll gain the confidence to:

• Motivate and engage employees
• Delegate with clarity and accountability
• Solve problems and resolve conflict proactively
• Boost individual and team performance

The program closes with actionable strategies for sustaining best practices long after the training ends—ensuring your leadership continues to grow with you.

Questions? 
Contact Elaine Brown at 508-375-5017, or ebrown@capecod.edu.