This course has been developed for new HR professionals and supervisors and managers with HR responsibilities.

Learn the many diverse components of successful Human Resources management, from legal hassles to interpersonal disputes and benefits to compensation issues. Topics include:

• HR Law update 2020-2021
• How to clearly communicate employee benefits
• How to identify and prevent workplace harassment including sexual harassment
• HR electronic record keeping
• Effective interviews to hire the right people

This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided prior to the first session. 

Date: Tuesdays and Thursdays, 9/14-10/21, 12 sessions
Time: 6:30-8:30pm
Format: Virtual Live Streaming via Zoom

Course Description:

Whether you're a sole proprietor looking to manage your business finances or you simply want to gain an understanding of accounting basics for career advancement or for personal use, this course will give you a solid foundation in financial matters.

This program will cover general ledger entries and the balance sheet, payroll and other deductions, end of year financial reports, and more! 

Who Should Attend? 

This is an ideal program for the small business owner or for anyone who is interested in learning more about the basics of performing accounting functions. 

About the Instructor:

Juanita Sweet is a firm believer in the value of a Community College and public education having received her associate degree from Leeward Community College in Hawaii and her Bachelor of Business Administration from the University of Hawaii. She continued to Boston University for her Master of Business Administration in Accounting and Finance. Juanita has been teaching in community colleges since 1983 in Hawaii and at Cape Cod Community College. She also was an instructor for H & R Block as well as a tax preparer. 

Juanita retired as a full professor from CCCC and now teaches online courses. For the past 5 years she has been the accountant/bookkeeper for a nonprofit, Hawaiian Islands Ministries, Inc., in Honolulu. She has spent her adult life moving back and forth between Cape Cod and Hawaii, living in one and vacationing in the other. In September Juanita is moving back to Cape Cod and will spend her vacations in Hawaii. 

Date: Thursdays, 9/16/21-9/30/21
Time: 9am-12pm
Format: This class is offered in a hybrid format. The sessions on 9/16 and 9/30 will be held in person in Hyannis while the 9/23 session will take place LIVE via Zoom with the instructor from 9a-12p. The Hyannis Center is located at 540 Main Street, Hyannis. 

Course Description:

In the New and Emerging Manager Program, students will analyze the traditional and leading-edge fundamentals of management and develop and hone a personal management style that best suits them and their company. Students will explore the differences and similarities of managing and leading, identify issues around employee motivation and employee development, improve the use of teams and teamwork, enhance communication, and explore diversity, cultural, and generational issues in the workplace. By the end of this session students will not only be better managers, but a more valuable employee that will be appreciated by their own management team.

Who Should Attend?

This is a great program for someone looking to become a manager or for someone who just received a promotion to a management level position. This course is also ideal for employers who may be looking to promote a new manager on their team. 

About the Instructor:

Rich Weissman is an experienced supply chain management practitioner and educator. He works with businesses to build scalable and sustainable supply chain strategies. His focus includes strategic sourcing, sales and operations planning, process improvement, and sales and customer service management. Weissman teaches operations and supply chain management, strategy and policy, entrepreneurship, and managerial economics at the graduate and undergraduate levels, and writes and speaks extensively on issues impacting the global supply chain. He has more than twenty-five years of hands-on experience in procurement and supply chain management for Boston area manufacturing and service companies. He is past president of the Purchasing Management Association of Boston (ISM-GB) and the recipient of the Harry J. Graham Memorial Award, the highest honor bestowed by the Association. Weissman earned an MS in Management from Lesley University and a BA in Economics from Rutgers University.

Date: Wednesday and Friday, 9/22/21-9/24/21, 2 sessions
Time: 9-10:30am
Format: Remote/Live streaming via Zoom

Course Description:

This program gives a broad overview of innovation and the managerial decisions that influence innovative performance. Often, success hinges on the ability to solve problems that don’t have straightforward answers. The goal is to drive home concepts, models, frameworks, and tools that we need in a world where creativity and innovation is fast becoming a pre-condition for competitive advantage. These sessions will explore some of the best practices of some of the world’s most creative and innovative firms.

Who Should Attend:

This program is for participants who recognize that creativity and innovation are key to longevity and success, and want learn new skills and best practices to gain the competitive advantage.

About the Instructor:

Rich Weissman is an experienced supply chain management practitioner and educator. He works with businesses to build scalable and sustainable supply chain strategies. His focus includes strategic sourcing, sales and operations planning, process improvement, and sales and customer service management. Weissman teaches operations and supply chain management, strategy and policy, entrepreneurship, and managerial economics at the graduate and undergraduate levels, and writes and speaks extensively on issues impacting the global supply chain. He has more than twenty-five years of hands-on experience in procurement and supply chain management for Boston area manufacturing and service companies. He is past president of the Purchasing Management Association of Boston (ISM-GB) and the recipient of the Harry J. Graham Memorial Award, the highest honor bestowed by the Association. Weissman earned an MS in Management from Lesley University and a BA in Economics from Rutgers University.

Date: Thursday, 9/30/21, 1 session
Time: 10-11:30am
Format: Remove/Live Streaming via Zoom 

Course Description:

Traditional management skills typically rely on directing, solving, and telling while managing like a coach delves into exploring possibilities, creating open communication channels, challenging assumptions, partnering, and supporting long-term growth which benefits both the employee and the organization. Shifting into coaching mode while managing people can help empower employees, encourage solution-minded engagement, and create more effective relationships that will allow managers to better leverage skills, knowledge and abilities. Whether you’re hoping to become a manager or are a new or seasoned manager, coaching is a great skill to add to your tool-kit. It is also a really helpful skill in non-management situations.

Who Should Attend?

This is a great program for anyone responsible for managing a team or anyone who is looking to hone their communication and team building skills. 

About the Instructor:

With over 15 years of experience employing coaching principles and over 25 years in training and development, certified professional coach Polly Goddard has honed her skills in engaging individuals, leaders, managers and teams in a development process that drives forward momentum through coaching and/or consulting. Polly’s ability to create connections with people across a variety of demographics allows clients to identify opportunities and/or challenges and address them to increase awareness, enhance outcomes, and engage in development toward greater satisfaction.

Date: Thursday, 9/30/21, 1 session
Time: 3-4:30pm
Format: Remote/Live Stream via Zoom

Course Description:

Valuing diversity and relationship redesign is necessary for long-term sustainable organizational change. This 90 minute session will provide an opportunity for interactive self- discovery and group dialogue about differences, similarities and establishing alliances. Some topics for discussion include:

• Personal Style Differences
• Navigating Workplace Interactions
• Creating Alliances
• Communicating Across Different Generations
• Diverse Descriptors

Who Should Attend?

This is an ideal program for a wide audience, but especially for anyone who works with or on a team. It's essential for everyone to recognize their own unconscious biases and how they can impact how we relate to others in the workplace and in our personal lives.

About the Instructor:

Dr. Angela Callahan-Crutchfield has a unique blend of human capital and organizational insight, people skills and tactical know-how that combine for delivery of exceptional personal coaching, training program design & delivery, and business consultation. Callahan is a Subject Matter Expert in Organizational Leadership, Diversity & Inclusion, Talent and Organizational Development. For over 20 years. Dr. Callahan has helped thousands of people achieve higher levels of success in the areas of human resource management, leadership, presentation skills, time management, goal setting, technical skills, communication skills, change management and more. 

Date: Fridays, 10/01/21-10/08/21, 2 sessions
Time: 9am-3:30pm with a 30 minute lunch break
Format: In Person
Location: Hyannis Center 540 Main Street, Hyannis

Course Description:

Effectively managing multiple projects, resources, and budgets is critical in today's global business environment. This Project Management course, held over two weeks, will allow you to take a deep dive into the roles and responsibilities of the project manager, examining project management in theory as well as in practice. This course offers a practical approach to managing projects, without requiring any previous project management experience. Participants will focus on organizing, planning, and controlling the deliverables of the project using good practices.

This course will examine project management roles, the project lifecycle, and various techniques of work planning, control, and evaluation to achieve project management objectives using system tools and project management philosophies.

Who Should Attend?

This is a great program for those who are responsible for managing multiple projects or anyone who works in a fast-paced environment and is looking to become more organized and effective in their work. 

About the Instructor:

Frank Hughes, Jr. is a Six Sigma Black Belt project manager who is currently the Director of Client Services and Academic Computing at Massasoit Community College.  Frank has worked at some of the largest companies in the world, including State Street Corp and British Telecom, with stops at Curry College and Convention Data Services along the way.  While at BT and CDS, Frank developed his simple and straightforward project management philosophy of Design / Implement / Accept which follows a project and its team from beginning to middle to end.  Frank believes strongly in Good Practice and Good Process to develop strong products and services.

In Frank’s spare time he can be seen on stage on Cape Cod, and when not on stage Frank likes to write, having published several novels and short stories.

Date: Tuesdays, 10/5/21-11/2/21, 5 sessions
Time: 6-9pm
Format: Remote/Live Streaming via Zoom

Course Description:

The SHRM Essentials program gives students an overview of essential topics and issues within HR so they can more effectively manage the challenging issues and situations they are faced with on the job. 

This program was developed by SHRM, the world’s largest HR association and leading advocate for HR professionals. The SHRM Essentials of Human Resources is the first level HR program to incorporate components of the SHRM BoCK and provide insight into the standards for knowledge, strategies and competencies. 

Course materials/books are included with the cost of this program. 

Who Should Attend? 

This program is ideal for small business owners, those who are new to human resources, and/or any manager or professional with HR responsibilities. 

About the Instructor:

With over twenty years of experience in business, including training and development, Kimberly Matthews is well versed with the Society of Human Resource Management (SHRM) Learning System and certification exam preparation course. Kimberly currently holds a Senior Certified Professional designation from SHRM. 

She has amassed a great deal of on-line facilitation experience in her career as a Training and Development Manager at Marriott International hosting virtual classrooms across the continental United States to a diverse audience of Gen X, Gen Y and millennials.  She also has acquired extensive experience in adult education at the community college level.