This course has been developed for new HR professionals and supervisors and managers with HR responsibilities.

Learn the many diverse components of successful Human Resources management, from legal hassles to interpersonal disputes and benefits to compensation issues. Topics include:

• HR Law update 2020-2021
• How to clearly communicate employee benefits
• How to identify and prevent workplace harassment including sexual harassment
• HR electronic record keeping
• Effective interviews to hire the right people

This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided prior to the first session. 

Your digital footprint is unique, what does yours say about you? If you and/or your business are not on LinkedIn already, this program will help you get started. If you currently have a personal or business profile, you will learn to enhance your profile and use LinkedIn to network with other professionals, contacts, and businesses.

Searching for a new career path? LinkedIn can be a powerful tool to help you make new connections and search for new opportunities. Increase your visibility and learn to effectively connect with business professionals in your community in this 90 minute session.  

This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided in advance of the session. 

Employer Grant Funds Available! If you would like to find out if your employer is eligible to send their employees at no-cost (highly likely), contact Danielle Dupuis, Program Coordinator, at ddupuis@capecod.edu prior to registering for this program. 

Today's complex business environment calls for a new approach to leadership. Although traditional roles are still woven into the way people work, leaders must now think as a visionary, coach and catalyst. 

This 24-hour intensive eight-session program will provide leaders and executives with the practical skills needed to enhance their leadership style and provide participants with insights into their own problem solving, decision making, conflict resolution, teamwork, and communication skills.

The Senior Leadership Program will focus on the following core topics:

• Define strategic leadership mindset and its benefits and difficulties, understand the difference between an operational and strategic mindset, and understand your own organization’s culture, identifying gaps and learning strategies to narrow those gaps.
• Understand the stages of change and transition using the William Bridges and Fischer models, learn the different types of plans required to implement change, and apply the change and planning models to a current or upcoming change in your organization.
• Review the four DISC styles and how they affect communication, learn the differences in generational mindsets and the impact on communication, and apply DISC and generational mindsets to practical situations.
• Understand the importance of negotiation and conflict management, learn the steps of effective negotiation, and learn how to develop negotiation and conflict management skills in your staff.
• Learn how an engaged multigenerational workforce affects your attraction and retention strategy, learn the succession planning process, and apply attraction and succession planning strategies to your organization.

This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided prior to the start of the course. 

In this program, you will learn how to effectively use two of the largest social media platforms to help elevate your business’ profile, engage with new and existing customers, and take your marketing plan to the next level.

Learn the latest tips, tricks and best practices for marketing your business using Facebook and Instagram, including how to help your business and brand stand out from the clutter. This program will also offer time for a question and answer working session with the instructor, so bring your questions, problems and challenges and leave with workable solutions!

This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided in advance of the first session. 

Get best practices and learn tips and tricks for creating and distributing documents using Adobe Forms. Learn to develop a variety of fillable and interactive form templates from scratch in Adobe, including how to add fields, buttons, formulas and other data. This program is ideal for those who are part of a team and are currently working independently and/or in a remote environment.

This course is offered in a remote learning capacity. Zoom guidance and instruction will be provided in advance of the session. 

This course is designed for the initial certification of food service managers. This accredited program will prepare you for the ServSafe exam. Exam administered on the last day of class.

This course is offered in a hybrid format. The first session will take place remote via Zoom (instructions will be provided to participants), and the second session, when the exam is administered, will take place in person. Masks are required on campus at all times and college safety protocols will be in place. 

Employer Grant Funds Available! If you would like to find out if your employer is eligible to send their employees at no-cost (highly likely), contact Danielle Dupuis, Program Coordinator, at ddupuis@capecod.edu prior to registering for this program. 

Managing teams in today's workplace has drastically changed. Our Management Academy Program will help you to enhance your communication skills, set expectations, and provide you with the tools to manage your time effectively. 

This 24-hour intensive eight-session program is designed to inspire and teach managers to create an increasingly positive and productive work environment by developing as individuals as well as shifting the overall culture in four core areas: 1) Management Essentials, 2) Communication Styles, 3) Optimizing Performance and 4) Results-Focused Leadership.

The Management Academy will focus on the following core topics:

• Understand the basic principles of collaborative management and learn to leverage tools to increase collaboration in problem solving, meetings and internal and external communication.
• Learn how to implement and conduct a structured interview process, how to structure behaviorally based questions around important skills, and assess and create an action plan for new employees added to your team.
• Learn an effective performance management model, understand how both reinforcing and changing behavior feedback shorten the performance management timeframe, and brainstorm reward and recognition tools.
• Understand cultural differences and how they can impact employee communication and interactions, understand where micro inequities can occur, and develop a plan to create openness and awareness for yourself, coworkers, and your teams.
• Review time management principles and apply effective tools, learn basic project management techniques, learn to identify barriers to productive workflow, understand mindfulness techniques to relieve stress, and apply time management tools to your teams.

This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided prior to the start of the course. 

Learn to create surveys, quizzes, polls, and more quickly and easily using Microsoft Forms. Surveys and polls can help you identify potential new customers, learn more about your existing clients, and gain a better understanding of your audience.

Power Automate will help you to streamline your projects and workflow, boost productivity, collect data, and more! Combine the power of these two programs and learn to work smarter, not harder!

This course is offered in a remote learning capacity. Zoom guidance and instruction will be provided in advance of the session.