As companies prepare for and experience success, a solid management team is imperative. This training provides both new and seasoned managers and supervisors with the expertise needed to lead today’s workforce by offering a foundation of essential skills, the support to apply what has been learned, and closes with a focus on how to sustain best practices.

Participants will develop the skills required to motivate employees, delegate responsibility, solve problems, resolve conflict and improve performance. By understanding how to use tools and strategies to positively influence and direct staff, managers can inspire and guide their teams in creating an increasingly positive and productive work environment throughout all departments.

1. Performance Management as a Retention Strategy
2. Setting Goals and Managing Results
3. Developing Empowered Teams for Managers
4. Negotiation and Conflict Management

Who Should Attend
New and seasoned managers and supervisors. 

Course Format
This course is offered using Zoom. 

Attention Employers: This Training is Eligible for Reimbursement!
Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

Project Management is more about managing expectations than dates.  Effectively managing multiple projects, resources, and budgets is critical in today's global business environment.  This Project Management course will dive into the roles and responsibilities of the project manager and examine project management in theory as well as in practice.  The course offers a practical approach to managing projects, without requiring any previous project management experience.  We will focus on organizing, planning, and controlling the deliverables of the project using good practices.

Students will participate in structured workshops where simulated project plans are designed and implemented. At the end of the course, students will understand why project management requires a high degree of professionalism and attention to detail, and how to achieve that end in future projects.

We will examine project management roles, the project lifecycle, and various techniques of work planning, control, and evaluation to achieve project objectives using system tools and project management philosophies.

Topics:

1. What makes a good project?
2. Documentation of a project
3. Common pitfalls
4. Ownership versus governance of the project
5. Project communication
6. What to do when things go wrong
7. What to do when things go right

Course Format:
This course is offered using Zoom. 

Attention Employers: This Training is Eligible for Reimbursement! 
Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session.