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The Center for Corporate and Professional Education

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Personal Enrichment

Valuing Diversity and Relationship Management (WPG566-62)


with Angela Callahan

Calendar Sep 30, 2021 at 3 pm

Date: Thursday, 9/30/21, 1 session
Time: 3-4:30pm
Format: Remote/Live Stream via Zoom

Course Description:

Valuing diversity and relationship redesign is necessary for long-term sustainable organizational change. This 90 minute session will provide an opportunity for interactive self- discovery and group dialogue about differences, similarities and establishing alliances. Some topics for discussion include:

  • Personal Style Differences
  • Navigating Workplace Interactions
  • Creating Alliances
  • Communicating Across Different Generations
  • Diverse Descriptors

Who Should Attend?

This is an ideal program for a wide audience, but especially for anyone who works with or on a team. It's essential for everyone to recognize their own unconscious biases and how they can impact how we relate to others in the workplace and in our personal lives.

About the Instructor:

Dr. Angela Callahan-Crutchfield has a unique blend of human capital and organizational insight, people skills and tactical know-how that combine for delivery of exceptional personal coaching, training program design & delivery, and business consultation. Callahan is a Subject Matter Expert in Organizational Leadership, Diversity & Inclusion, Talent and Organizational Development. For over 20 years. Dr. Callahan has helped thousands of people achieve higher levels of success in the areas of human resource management, leadership, presentation skills, time management, goal setting, technical skills, communication skills, change management and more. 

MS Excel for Beginner Users (WIT034-62)


with Elaine Moore

Calendar Oct 6, 2021 at 4 pm, runs for 4 weeks

Date: Wednesdays, 10/6/21-10/27/21
Time: 4-6pm
Format: In person
Location: Hyannis Center, 540 Main street, Hyannis

Course Description:

Microsoft Excel is one of the most powerful and versatile business tools. This course will help students familiarize themselves with basic functions, formulas, commands and keystrokes. Students will learn the basics of creating and using spreadsheets to increase their workplace productivity.

This course will include an overview of the ribbon bar, commonly used commands, and basic formulas used to automate one's work. Students will also discover professional Excel tips for brilliant, distinctive output every time, on every worksheet. 

Who should attend?

This program is for new and beginner level Microsoft Excel users.

About the instructor:

Elaine Moore has earned three degrees: Associate’s and Bachelor’s degrees in Computer Science as well as a Master’s degree in Computer Information Systems. 

She has worked as a Director of Information Technology at the National Graduate School of Quality Systems Management (NGS) in Falmouth, then transitioned to the New England College of Business (NECB) in Boston. While at NECB, she was part of the eLearning Technology department, which created animated and interactive lectures for online classes.

Elaine started classroom teaching for Cape Cod Community College in the Fall semester of 2006 and has been teaching with us ever since! Students enjoy Elaine's friendly and personal demeanor. 

Managing Stress (WPG572-62)


with Dianne Klayman

Calendar Oct 12, 2021 at 1 pm

Date: Tuesday, 10/12/21, 1 session
Format: In person
Location: Hyannis Center, 540 Main Street, Hyannis

Course Description:

“It’s not stress that kills us; it is our reaction to it.” – Hans Selye

During this workshop participants will learn what stress is, what it can do to you if left unchecked, and how to manage it more effectively.

Course Objectives:

  • Recognize stress and its warning signs
  • Identify personal and organizational stressors
  • Learn a variety of stress management techniques to maximize your physical and mental health

Techniques include thought stopping, meditation, visualization, use of humor as well as a concept called “food and mood.”

Who Should Attend: 

Anyone who is feeling the effects of stress in their personal and/or professional life, and is ready to do something about it!

About the Instructor:

Dianne Klayman has over 25 years’ experience in leadership and organizational development assessing departmental needs; designing and delivering various programs in both the public and private sectors. 

Dianne holds a BA in Education from the University of Massachusetts as well as a MSW from Boston College School of Social Work; certifications as a Myers-Briggs Type Instrument, Leadership 2000 and Situational Leadership Instructor; and in addition, Dianne is a Mass certified meditator and continued to advance her training in this area by attending Harvard University’s Program on Negotiation.

Self Care for Health and Human Services Workers (WHN185-62)


with Sheryll Reichwein

Calendar Oct 29, 2021 at 9 am

Date: Friday, 10/29/21, 1 session
Time: 9am-12pm
Format: Remote/Virtual Streaming

Course Description:

Stress induced by the challenges of the prolonged COVID-19 pandemic is plaguing all Americans. However, as a frontline health & human services worker, you are doubly stressed. First, you must manage stress due to your own pandemic challenges. And, on top of that, you must manage secondary stress derived from indirect exposure to the trauma others are experiencing.

In these extraordinary times, practicing effective self-care is imperative. In this course, you will learn how to identify and overcome compassion fatigue, gain evidence-based tools to counteract stress and build resilience and design an individualized macro and micro self-care plan.

Who Should Attend:

This program is designed for frontline health care & human services workers.

About the Instructor:

Sheryll Reichwein, M.A., has devoted her career to helping others develop skills for their professional and personal success and well-being.  For more than three decades, she has been an Adjunct Professor of Communication at Cape Cod Community College and, more recently, a Subject Matter Expert for noted academic publishers including Sage Publishing and Cengage Learning.  In addition, Sheryll is an instructor and career coach for workforce and professional development initiatives for CCCC's Center for Corporate & Professional Education. 

Intermediate/Advanced Podcasting (WIT354-62)


with Stephanie Viva

Calendar Nov 2, 2021 at 7 pm, runs for 5 weeks

Date: Tuesdays and Thursdays, 11/2-12/2/21 (no class on 11/23 or 11/25)
Time: 7-8:30pm
Format: Live Streaming via Zoom

Course Description:

This course will focus on improving your podcast’s performance, scheduling and time maintenance, and keeping an eye on the competition! We will also discuss the importance of watching trends and industry shifts and overcoming negative (or nonexistent) feedback.

Are you looking to monetize your podcast? This program will cover best practices for marketing and acquiring new subscribers, as well as building a backlog of shows. We will also cover how RSS works; the technical underpinning of podcasting.

Who Should Attend? 

If you have taken our Introduction to Podcasting class or if you are looking to enhance your existing podcast, this program is for you!

About the Instructor:

Stephanie Viva was voted Cape Cod's Best Personality of 2020. She has spent over twenty years working in Social Media and Public Relations. Over the years, the skills she has acquired include Voice Acting, Event Management, Promotions, Hosting, Production, Voice over, Customer Service, Podcasting, and Media.

Stephanie's main objective as a Broadcasting Professional is to help people live their dreams by producing high-quality content that will entertain and educate them. She is the current host of “ &Stephanie” aired on Monday- Friday 7-10 am. Stephanie lives in Mashpee with her rockstar mad-scientist engineer husband Cliff and their blended family of 5 children and their rescue animals Bella, Harley, and Jareth. 

Practice Real Life Brazilian Portuguese: Level One (WPG430-62)


with Poliana Bellan Wilson

Calendar Nov 9, 2021 at 7 pm, runs for 5 weeks

Date: Tuesdays and Thursdays, 11/9/21-12/7/21, 8 sessions
Time: 7-8:30pm
Format: Remote/Virtual streaming via Zoom

Course Description:

This basic conversational Brazilian Portuguese course is designed to introduce the non-native speaker of Portuguese to the four basic skills necessary to develop a working knowledge of Portuguese: understanding, speaking, reading, and writing.

This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided in advance of the first session. 

Who Should Attend?

Non-native speakers of the Brazilian-Portuguese language who would like to have an understanding of every day words and phrases to communicate with our Brazilian Portuguese community.

About the Instructor:

Teaching people to build communication bridges through learning a new language is a passion for Poliana (Poli) Bellan Wilson. Born and raised in Brazil, she immigrated to the US in 2017. Back in Brazil, she first started as an ESL instructor in 1996, and in 2014, when living in São Paulo city, she added to her teaching repertoire  Portuguese to non-native speakers who were expatriates in the big city. Nowadays, besides joining our team of instructors, she also records weekly PSAs in Portuguese for WMVYRadio.

10 Tips to Master Adobe Illustrator Workshop (WIT347-68)


with Keith Conforti

Calendar Nov 15, 2021 at 4 pm

Date: Monday, 11/15/21, 1 session
Time: 4-5:30pm
Format: Remote/Virtual Streaming

Course Description:

Adobe Illustrator, the industry-standard vector graphics software, lets you create scalable art for everything from web and mobile graphics to logos, icons, book illustrations, product packaging, and billboards. Turn shapes and colors into logos and icons. Create typography, draw freehand, and trace and recolor graphics. Illustrator is vector-based, so your artwork stays crisp even when you scale it up to stadium size.

Instructor Keith Conforti shows you how to get started with Adobe Illustrator CC and covers the 10 things that basic users want to know how to do. If you are new to Illustrator, or looking to improve your skills, or to simply learn a few new tools, this single session class is for you. After covering ten important things, we will follow up with a question and answer session to address specific techniques you may want to learn more about executing.

Important: Students should have a working knowledge of Zoom and some prior exposure to Adobe Illustrator. While this class is targeted for novice to intermediate users, strict beginners looking for an introduction to the software will most likely not be suited to the pace of the class.

This class will be held in a remote learning capacity. Zoom link will be provided in advance of the session. 

Who should attend: 

This program is for novice and intermediate users of Adobe Illustrator who want to brush up on their creativity skills, learn to use new tools or have their graphic design questions answeded by a professional user of the platform. 

About the Instructor:

Keith Conforti has been working as a visual designer for over 25 years. He currently owns and operates a creative studio specializing in outsource support in branding, communications, photography, print advertising, direct mail, collateral, web design, trade shows, public events and retail packaging.

Building Trust and Credibility (WPG568-62)


with Polly Goddard

Calendar Nov 18, 2021 at 10 am

Date: Thursday, 11/18/21, 1 session
Time: 10-11:30am
Format: Live Streaming via Zoom 

Course Description:

When people trust you, there is a greater level of engagement, confidence, motivation, connection, and loyalty, among other things. It is far easier to maintain trust than to rebuild it.

We will explore how to build and maintain trust with your team, partner, family etc. through the 4 Cs of trust as well as ways to earn it back if it’s lost. We will also dig into what it means to be credible and how to boost your credibility with some simple practices. 

Who Should Attend?

This class is beneficial for both personal and professional applications.

About the Instructor:

With over 15 years of experience employing coaching principles and over 25 years in training and development, certified professional coach Polly Goddard has honed her skills in engaging individuals, leaders, managers and teams in a development process that drives forward momentum through coaching and/or consulting. Polly’s ability to create connections with people across a variety of demographics allows clients to identify opportunities and/or challenges and address them to increase awareness, enhance outcomes, and engage in development toward greater satisfaction.


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