Date: Tuesdays and Thursdays, 9/28/21-10/28/21, 10 sessions
Time: 6-8pm
Format: This class is offered in a hybrid format. The first session on 9/28 and the last session on 10/28 will take place in person at the Hyannis Center. The remaining sessions will be instructor led live streaming Zoom sessions. 

Course Description

This is an introductory class which will focus on the following topics: Spanish medical terminology, pronunciation issues with medical terminology, English to Spanish pronunciation issues, basic communication with Spanish-speaking patients and families, awareness of cultural differences between Spanish-speaking countries and American medical settings, broad guidelines when interacting with patients and families from a culture different than one’s own, and commonly used words or phrases that may be helpful in a variety of medical settings.

Who Should Attend? 

This is an ideal program for anyone working in the medical profession who is interested in learning to deliver more culturally appropriate patient-centered care. 

About the Instructor

Caryl Delaney has been teaching off-and-on at 4C’s for several decades, working in various capacities: Literacy Program Coordinator, as well as professor of Spanish and English. Her career has branched off into many different directions, from Computer Aided ESL/Bilingual Education to college administration. She holds an M.A in Bilingual (Spanish)/ESL Studies from the University of Massachusetts and a certificate in medical interpreting from LLC Language Connections of Boston.

She has worked as a medical interpreter and a professor both in the United States and Mexico. Now, she looks forward to working with The Center for Corporate and Professional Education (CCAPE) at Cape Cod Community College. 

Date: Friday, 10/29/21, 1 session
Time: 9am-12pm
Format: Remote/Virtual Streaming

Course Description:

Stress induced by the challenges of the prolonged COVID-19 pandemic is plaguing all Americans. However, as a frontline health & human services worker, you are doubly stressed. First, you must manage stress due to your own pandemic challenges. And, on top of that, you must manage secondary stress derived from indirect exposure to the trauma others are experiencing.

In these extraordinary times, practicing effective self-care is imperative. In this course, you will learn how to identify and overcome compassion fatigue, gain evidence-based tools to counteract stress and build resilience and design an individualized macro and micro self-care plan.

Who Should Attend:

This program is designed for frontline health care & human services workers.

About the Instructor:

Sheryll Reichwein, M.A., has devoted her career to helping others develop skills for their professional and personal success and well-being.  For more than three decades, she has been an Adjunct Professor of Communication at Cape Cod Community College and, more recently, a Subject Matter Expert for noted academic publishers including Sage Publishing and Cengage Learning.  In addition, Sheryll is an instructor and career coach for workforce and professional development initiatives for CCCC's Center for Corporate & Professional Education.