This introductory course will expose first time supervisors/managers to the fundamentals and intricacies of this new role and responsibility. Attendees will learn how to define their role and themselves as supervisors and explore current challenges they will face in this role.

Additional learning points will include:

• Techniques for managing time and priorities
• Communication challenges and solutions
• Constructive feedback
• Maintaining and boosting team morale
• Change management FMLA

Course format: This course isoffered using Zoom.

Come listen and learn how to be more efficient entering data, creating functions, formatting and laying out a spreadsheet.  This session will help give you more time back in your day to accomplish other tasks.

Course format: This program is offered using Zoom.

Step into the world of modern marketing with Marketing in Action, led by industry expert Cesar Rodas. This dynamic course explores the core principles of marketing and how they drive successful business strategies and influence consumer behavior. Learn to think critically, communicate effectively, and collaborate on real-world marketing challenges while developing strategies rooted in ethical decision-making.

From analyzing market trends to navigating global markets, you’ll gain hands-on experience that prepares you to make smart, data-driven marketing decisions. Whether you're building a brand or evaluating business strategies, this course equips you with the tools to lead with confidence and integrity.

What You’ll Learn:

• Understand and apply foundational marketing concepts in real-world global contexts
• Explore the role of marketing within a business and its connection to other disciplines
• Make sound marketing decisions using critical thinking and collaboration
• Communicate marketing insights clearly and persuasively
• Recognize and evaluate ethical dilemmas using a structured decision-making framework
• Weigh strategic options and make informed tradeoffs in competitive environments

Course format: This course is offered using Zoom.

Do you feel like you're burning the candle from both ends? Are you craving time to feel more balance, energy, and excitement? During this zoom session we will explore what burnout is, how it is affecting you, how to acknowledge and manage these feelings, and how to set priorities and boundaries.

We will look at how to notice and reframe the narrative you may be experiencing, and ways to integrate personal time into your daily life so that you feel refreshed and engage with renewed energy. You will leave this session with a plan that includes reframing your thoughts, and goals and strategies for change.

Goal: To understand and manage burnout for renewed energy

You will learn:

• What burnout is and ways to change and manage the narrative
• How burnout affects you
• How to set boundaries and priorities
• Strategies to become refreshed with renewed energy

Course format
This class is offered using Zoom.

We encounter difficult people in various places – at work, at the grocery store, at school, everywhere. At times, we are difficult ourselves. When difficult behavior arises, performance, morale, and relationships are negatively impacted. This course will give you the proper tools to deal with difficult people effectively. Additional learning points will include:

• Understand what makes people difficult
• Identify and examine your role in the behavior
• Build better relationships

Who Should Attend?

This course is an excellent introduction or refresher for supervisors/managers, executives, owners, and HR professionals. Attend this course as part of the bundle program for a well-rounded learning experience and a plethora of information to set a foundation for success. 

About the Instructor:

For over 10 years, Monet Viens has been helping a wide variety of businesses with their HR and employee needs. As an adaptable and innovative HR professional, she has a keen ability to translate visions and strategies into actionable goals, strengthen processes, and increase efficiencies. 

Monet’s favorite aspect of human resources is training and development. Having been an HR department of 1 for her entire career, she enjoys coaching, mentoring, and guiding other professionals through the tricky waters of HR so they don’t have to learn the hard way. Monet’s initiatives extend beyond HR, as she also provides training and development in topics such as communication, supervisor skills, management, leadership, and much more. Monet currently teaches per-diem at Cape Cod Community College and Bristol Community College. She has also been a keynote speaker for NEHRA, SCORE, and the One SouthCoast Chamber.

This virtual seminar will explore how to freeze and unfreeze cells, conditional formatting, protecting a worksheet, and many functions.  Some of these functions are commonly used and other are not used very much. This is to give you experience using different functions. We will also explore how to create a multiple sheet workbook and link the formulas between the sheets. This will include the difference between Relative and Absolute cell referencing, Pivot Tables and Charts, and a review of Protecting a worksheet.  You will also learn how to use the IF and Vlookup functions among a few other.

Questions?
Contact Elaine Brown, Program Coordinator, at 508-375-5017 or ebrown@capecod.edu. 

Take a productive break and join us mid-day for a 1-hour, lunchtime mini session on PowerPoint! This quick and practical overview will walk you through how to set up, layout, and format a presentation using the Slide Master. Whether you prefer to watch or follow along, you’ll gain useful tips to make your slides look polished and professional.

Stick around after the session for a brief Q&A—bring your questions!

Questions?
Contact Elaine Brown, Program Coordinator, at 508-375-5017 or ebrown@capecod.edu. 

Take your marketing expertise to the next level with Making Marketing Work: Strategy, Ethics & Everyday Impact, taught by industry expert Cesar Rodas. Designed for participants with a basic understanding of marketing principles, this course dives deeper into strategic planning, ethical decision-making, and the application of marketing in real-world business scenarios. 

You’ll strengthen your ability to analyze market trends, develop strategic marketing solutions, and collaborate across disciplines. Through hands-on projects and case studies, you’ll gain the confidence to navigate complex marketing challenges and make data-driven, ethical decisions in a global context.

What You’ll Gain:

• A deeper understanding of how marketing integrates with broader business strategies
• Tools to evaluate and refine marketing strategies based on real data and global trends
• Practical experience communicating marketing insights and leading collaborative analysis
• Frameworks for identifying and addressing ethical dilemmas in marketing
• Confidence to assess the risks, tradeoffs, and potential of competing strategic options

Questions?
Contact Elaine Brown, Program Coordinator, at 508-375-5017 or ebrown@capecod.edu.