As companies prepare for and experience success, a solid management team is imperative. This training provides both new and seasoned managers and supervisors with the expertise needed to lead today’s workforce by offering a foundation of essential skills, the support to apply what has been learned, and closes with a focus on how to sustain best practices.

Participants will develop the skills required to motivate employees, delegate responsibility, solve problems, resolve conflict and improve performance. By understanding how to use tools and strategies to positively influence and direct staff, managers can inspire and guide their teams in creating an increasingly positive and productive work environment throughout all departments.

Who Should Attend
New and seasoned managers and supervisors. 

Course Format
This course is offered using Zoom. 

Attention Employers: This Training is Eligible for Reimbursement!
Click here for eligibility and application process information. Or join us for an upcoming information session. 

Questions?
Contact Elaine Brown, Program Coordinator, at ebrown@capecod.edu or 508-375-5017.

Become a Future-Ready HR Leader with Our SHRM Certification Prep+ Course

Prepare for the HR challenges of tomorrow with a course designed to set you up for success today.

Why Choose Our SHRM Certification Prep+ Course?

Increase your chances of passing your SHRM-CP® or SHRM-SCP® exam by enrolling in our expertly designed program.

We combine the renowned SHRM Certification Prep System with the personalized support of our SHRM-certified instructors to offer you a flexible, effective way to prepare. The SHRM Certification Prep System tailors your study plan to your unique experience, knowledge, and career goals, helping you master the SHRM Body of Applied Skills and Knowledge® (SHRM BASK®) and build the confidence to pass your certification exam.

What You'll Get:

Personalized & Flexible Learning Stay on track with a structured study plan that fits seamlessly into your busy life. Whether you're juggling work, family, or other responsibilities, our course adapts to your needs.

Affordable Options Achieve your career goals without breaking the bank. We offer competitive course fees and guidance on available funding options.

1-on-1 Support & Networking Gain valuable insights from SHRM-certified instructors and connect with peers to apply real-world HR knowledge and skills.

Course Format: This program is offered live via Zoom.

Attention Employers: This Training is Eligible for Reimbursement! Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

In this virtual seminar, you'll dive into a variety of Excel tools and functions—both commonly and less frequently used. Topics include freezing and unfreezing cells, applying conditional formatting, and protecting worksheets.

You’ll gain hands-on experience working with different functions, creating multi-sheet workbooks, and linking formulas across sheets. The session will also cover key concepts like Relative vs. Absolute cell referencing, Pivot Tables and Charts, and essential reference functions such as IF and VLOOKUP.

Course Format: This course is offered using Zoom. 

Questions?
Contact Elaine Brown, Program Coordinator, at ebrown@capecod.edu or 508-375-5017. 

This three-hour training program is designed to fulfill the bloodborne pathogen and infection control requirements for licensure or registration as a funeral director, embalmer, apprentice, or assistant. The course fully complies with all Occupational Safety and Health Administration (OSHA) standards pertaining to bloodborne pathogens in operatory and clinical settings.

Distinctively tailored to the funeral service profession, this course offers specialized instruction that exceeds the scope of generic bloodborne pathogen training commonly available to licensees and candidates. Its curriculum addresses the specific occupational risks faced in post-mortem environments while maintaining relevance to infection control practices in anti-mortem care.

Key topics include regulatory guidelines, standard and universal precautions, components of an effective infection control program, methods for preventing transmission, personal hygiene protocols, appropriate use of personal protective equipment (PPE), and a detailed overview of relevant infectious agents.

Course Format:
This course is offered using Zoom. 

Questions?
Contact Elaine Brown, Program Coordinator, at 508-375-5017 or ebrown@capecod.edu. 

Are you juggling multiple balls in the air with your busy professional and/or personal life? Are you always trying to develop strategies that can help you to navigate and manage your stress well?

During this course you will learn an innovative approach and practical strategies to help you to navigate your life by taming stress. We will explore current symptoms of stress, stressors, triggers, and thought traps and learn positive and practical strategies for managing and re-framing by exploring current skills. Give yourself a gift and join us. Continue to be a lifelong learner and promote positive wellbeing skills through managing stress that will enhance your life.

Outline of Course:

• Learn the basics of stress
• Identify stressors, sources of stress, and triggers
• Develop positive strategies to manage stress
• Develop a results-oriented stress management plan
• Learn a 6-step approach to manage stress - anywhere!

Course Format: 
You can participate in this course via Zoom while eating lunch at your desk, walking on the beach, or in the woods. Just carve out a time and place that works for you.

Questions?
Contact Elaine Brown at ebrown@capecod.edu or 508-375-5017.

Discover the full potential of MS Word during this 1-hour, Lunch & Learn session. Learn how to set tabs, create and modify styles, and explore a variety of other powerful features. Join us to enhance your Word skills and unlock new ways to streamline your work.

There will be time for questions after the hour presentation.

Course Format: 
This course is offered via Zoom. 

Questions? 
Contact Elaine Brown at ebrown@capecod.edu or 508-375-5017.

Learn to use pivot tables to sort and organize data and build professional-looking reports containing large amounts of data in Microsoft Excel. This learning session will also cover the benefits of protected sheets and how to set them up and use them properly. Finally, we will cover spreadsheet best practices including tips and tricks to help you stay organized, like format painter, text wrapping, auto filling cells, and more! 

There will be time for questions after the hour presentation.

Class Format: 
Class is offered using Zoom.

Questions? 
Contact Elaine Brown at ebrown@capecod.edu or 508-375-5017.

This interactive training prepares participants to safely and effectively de-escalate low-risk crisis situations using proven, hands-off verbal techniques. Grounded in Crisis Prevention Institute’s (CPI) Crisis Development Model, the program helps participants recognize early warning signs, understand the impact of trauma and brain science on behavior, and respond with confidence and professionalism.

The program includes a required pre-training online course (3 hours), live virtual instruction (3 hours) led by a Professional Instructor, and hands-on exercises. Completion earns a 2-year CPI Verbal Intervention™ Certification.

Date: Tues., May 12, 2026 from 9:00am-12 Noon (Class time 3 hours)

Class Format: Pre-work Online (3 hours) and Class time is Virtual (3 hours)

Questions: Contact Val Duffy, Cape Cod Community College, at 508-375-5018 or email vduffy@capecod.edu.