The Center for Corporate and Professional Education at Cape Cod Community College and ed2go are partnering to present a menu of professional programs to prepare for exams and certifications - some industry-recognized! Self-paced and instructor-led, ed2go is an online learning platform designed to strengthen your personal and professional skillset.

LEARN MORE
This course is open enrollment, so you can register and start the course as soon as you are ready. ENROLL NOW! Access to your course can take 24-48 business hours. Call 855.520.6806 to learn more!  

If you would like to speak with someone directly at Cape Cod Community College, contact Mary Conklin, Program Coordinator, at 508-375-5010. 

Certified Medical Administrative Assistant (CMAA)

Administrative medical assistants are skilled multitaskers who direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient.

Their duties can include scheduling appointments, entering demographic and insurance information into practice software, managing patient check-in and check-out, answering phone calls, filing and retrieving paper records, maintaining electronic records, composing correspondence, performing daily financial practices, assigning medical codes and processing insurance claims.

Upon completion of this course you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA). This course includes a voucher which covers the fee of the exam.

Disclaimer: To qualify for the externship applications process, students must successfully complete the online course content and have account balances up to date (at a minimum). Going through the externship application process does not guarantee an externship. COVID may be affecting the externship process or site availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.

What you will learn:

• Learn what is required to succeed as a Medical Administrative Assistant
• Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
• Learn best financial practices for a medical centerMaster the fundamentals of medical terminology and ethical best practices
• Understand the basics of working with medical documents, medical billing, and coding processes

How you will benefit:

• Jump-start your career in the medical field
• Learn how to effectively communicate with prospective patients and fellow professionals in the medical industry
• Understand how to create positive, efficient experiences for patients to make them more comfortable

LEARN MORE

This course is open enrollment, so you can register and start the course here as soon as you are ready. Access to your course can take 24-48 business hours. Call 855.520.6806 to learn more! 

This in person, hands-on class will focus on the logic and power of this powerful program. Students will learn not only the basics, but several tips and tricks available to allow the creation of spreadsheets in a fraction of the time.

Attendees will be able to create a basic spreadsheet with formulas and functions in less than three minutes.

Topics covered include, but are not limited to:

• Types of Input
• Writing Simple Formulas
• Writing Simple Functions
• Formatting in a Flash
• Cell Referencing
• Creating Charts

Who Should Attend?
This course is designed for individuals who are looking to learn more and enhance their MS Excel skills and who like in person instruction.

Course Format: This program is offered in person. 

QPR stands for Question, Persuade, and Refer. People trained in QPR learn how to recognize the warning signs of a suicide crisis and how to question, persuade, and refer someone to help. 

Class Format
Class will be offered in a hybrid format (in-person and Zoom option). Exact location at the College will be emailed to students prior to the start of the class. 

The Cape and Islands Suicide Prevention Coalition has partnered with Cape Cod Community College to offer QPR, safeTALK, Mental Health First Aid, Sudden Death Postvention, and ASIST training programs that provide our communities with the necessary information and tools to raise awareness, educate, and increase action to reduce suicides.

Questions: Contact Steve McLeod, Cape and Islands AHEC Director and CCAPE Grant Manager, at 508-375-5004 or email smcleod@capecod.edu.  

Ready to providing valuable professional development program to your employees? 

Ready to learn how to make it easier, more affordable and more accessible than ever?

In the first part of this live virtual information-packed session, we will share with you the training options available to your staff through CCAPE, explain how eligible employers can tap into the Express Program to fund part, if not all, of your training costs and help you evaluate how training can best meet your organization’s needs.

During the second part of the program, you will be guided step-by-step through your application process.  By the end of the hour, you can have your first application completed and submitted!

• First 30 minutes – Review Training Options
• Second 30 minutes – Complete and Submit Your Application (Or simply learn the steps so you may do it on your own.)
• Final 15 minutes – Answer Remaining Questions and Wrap Up Application Submissions

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JUST CURIOUS ABOUT THE EPRESS PROGRAM?

Join us for the first 30 minutes.

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WANT TO LEARN HOW TO COMPLETE THE APPLICATION?

Stay with us for the last 30 minutes.

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READY TO GET STARTED? 

Spend the whole hour with us or just join us for the second half, BUT COME PREPARED!

If you have the following ready to go, you will be able to submit your application during the session.  Yes, it really is this easy!

• Your organization's Legal Name (and d.b.a. if applicable)
• Your organization's Federal Employer Identification Number (FEIN)
• Current number of Massachusetts employees in your organization (full-time & part-time)
• Contact info of an individual in your organization authorized to sign a contract to accept a grant
• A Certificate of Good Standing (COGS) from the Massachusetts Department of Revenue issued within the last six months. You may request a COGS at https://www.mass.gov/how-to/request-a-certificate-of-good-standing-tax-compliance-or-a-corporate-tax-lien-waiver

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DON'T WANT TO WAIT? 

These links will get you on your way!

• Overview of Express Programs through CCAPE including both Group and Individual Training Options https://www.capecod.edu/ccape/community-education/employer-resources/employer-training-reimbursement/
• Commonwealth Corporation Express Program Page https://commcorp.org/subprogram/wtfp-express-program/

This virtual course is designed for individuals who are looking to learn more and enhance their MS Excel skills in the workplace. Individuals are encouraged to bring current spreadsheet projects with them to work on in real-time, privately with the instructor. 

This interactive session is recommended for beginner levels. Attendees will be able to create a basic spreadsheet with formulas and functions in less than three minutes.

Topics covered include, but are not limited to:

• Types of Input
• Writing Simple Formulas
• Working with Functions
• Formatting Efficiency
• Cell Referencing
• Creating Chart

All individuals participating in this training via Zoom are encouraged to have a second monitor, iPad or other tablet device to watch while you participate on your own computer. 

Course Format
This course is offered using Zoom.   

Who Should Attend
This course is designed for individuals who are looking to learn more and enhance their MS Excel skills in their workplace. 

Attention Employers:
This Training is Eligible for Reimbursement! Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

Join us mid-day for a quick overview of PowerPoint!

Come watch or follow along during this 1-hour, lunchtime mini session where we will cover how to setup, layout and format a PowerPoint presentation using the Slide Master.

There will be time for questions after the hour presentation.

Class Format
Class is offered using Zoom.

This course is designed to equip managers with essential communication skills necessary for effective leadership and decision-making in diverse business environments. Students will explore various aspects of communication crucial for managerial success, including written, verbal, and nonverbal communication strategies. Emphasis will be placed on developing clear and concise communication techniques tailored to different business scenarios.

This course will provide students with the opportunity to:

• Recognize that effective management is dependent on excellent communication skills.
• Discuss communication skills and activities that are required for managers at all levels of management. 
• Create business memos and letters. 
• Write a clear and concise analytical business report 
• Demonstrate proficiency in giving oral presentations 
• Create a professional visual presentation including graphics
• Prepare and maintain an e-portfolio 

By the end of this course, students will possess the necessary communication competencies to thrive as effective managers in today's dynamic business landscape.

Course Format:
This course is offered using Zoom.

The AHA’s BLS course trains participants to promptly recognize several life-threatening emergencies, give high-quality chest compressions, deliver appropriate ventilations and provide early use of an AED. Reflects science and education from the American Heart Association Guidelines Update for CPR and Emergency Cardiovascular Care (ECC).

The AHA’s BLS Course is designed for healthcare professionals and other personnel who need to know how to perform CPR and other basic cardiovascular life support skills in a wide variety of in-facility and prehospital settings.

Class Format
This course is offered in person at Cape Cod Community College. Students will be notified of building and room location after completing the registration process. 

Questions
Contact Mary Conklin, Program Coordinator, at 508-375-5010 or mconklin@capecod.edu.