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The Center for Corporate and Professional Education



Communication

Valuing Differences

$219

with Dianne Klayman

Calendar Oct 13, 2022 at 9 am

The Valuing Differences program is designed to provide participants with a practical skill set that will help them lead the way in creating a positive and welcoming culture for all staff/customers and volunteers. This training will introduce participants to cultural norms and communication styles from around the world giving them the ability to manage a diverse workforce and provide stellar customer service in a global industry. This program will also help managers to understand and apply harassment policies, recognize behaviors associated with sexual harassment, discrimination & bullying, as well as understand their role as manager in creating an environment which supports every employee being treated with dignity and respect. Participants will also learn specific actions they can take to help keep themselves and their organization out of court.

Course Format
This course is offered in person. All programs with in-person (on campus) classroom instruction at Cape Cod Community College require students to provide proof of COVID-19 vaccination prior to participation. 

Managing Conflict and Confrontation (WPG229-64)

$69

with Monet Viens

Calendar Oct 14, 2022 at 11 am

Many of us intentionally avoid conflict; however, sometimes, this can be more damaging than the conflict itself. In fact, conflict, within reason, can be healthy. This course provides an overview of how to manage conflict and strengthen relationships successfully. Additional learning points will include:

  • Emotional balance
  • Different personality types
  • Communicating in a proficient, productive, and professional manner

Who Should Attend? 

This course is an excellent introduction or refresher for supervisors/managers, executives, owners, and HR professionals. Attend this course as part of the bundle program for a well-rounded learning experience and a plethora of information to set a foundation for success.

Class format: 
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

About the Instructor:

For over 10 years, Monet Viens has been helping a wide variety of businesses with their HR and employee needs. As an adaptable and innovative HR professional, she has a keen ability to translate visions and strategies into actionable goals, strengthen processes, and increase efficiencies.

Monet’s favorite aspect of human resources is training and development. Having been an HR department of 1 for her entire career, she enjoys coaching, mentoring, and guiding other professionals through the tricky waters of HR so they don’t have to learn the hard way. Monet’s initiatives extend beyond HR, as she also provides training and development in topics such as communication, supervisor skills, management, leadership, and much more. Monet currently teaches per-diem at Cape Cod Community College and Bristol Community College. She has also been a keynote speaker for NEHRA, SCORE, and the One SouthCoast Chamber.

 

Make Peace with Food, Reject the Diet Mentality (WED258-64)

$129

with Elise Tofias Phillips

Calendar Oct 17, 2022 at 6 pm

Learn Ways to Promote Healthy Eating by Trusting and Honoring Your Hunger and Fullness

Do you want to make peace with food? Are you tired of dieting? Are you ready to stop thinking about food and your body all the time? Learn how to reject the diet mentality, avoid the diet - weight - gain cycle, understand your hunger and fullness, select and take pleasure in food again, and accept your body, at any size. The goal of these sessions are to support awareness of hunger and fullness, start a reflective process on eating behaviors, and practice what you have learned. There are 10 Intuitive Eating Principles, supported by research and practical implications. Each principle is a wonderful guide to making peace with food. We will explore, learn, and discuss 2 principles each session, and bring it all together in session 6.  

Disclaimer
This is not a weight loss course. The facilitator is not a dietitian, but is a certified Intuitive Eating Counselor, through Intuitive Eating Pros. 

Course Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

Important Note

Exact class dates and times will be announced soon. Please add yourself to the Wait List, and you will be contacted once the dates and times are determined for Fall 2022. 

About the Instructor
Elise Tofias Phillips, MEd, is the CEO of Navigate, Health and Wellness Coaching and Consulting. She has developed an innovative, interactive, and engaging behavior change approach through her consulting and coaching, and is passionate about working with her clients. She has worked in health education, health promotion, health and wellness coaching, and health communications her entire career. She has held positions as the Founding Director of the Office of Health Promotion and the Health Coach Institute at Boston College, the Director of Health Education at Simmons College, Manager of The Be Well! Tanger Center for Health Management at Beth Israel Deaconess Medical Center, and taught in public and independent schools. She is a certified Health and Wellness Coach and Intuitive Eating Counselor through WellCoaches and Intuitive Eating Pros. Elise received an M.Ed. from Boston University and B.S. from Ithaca College. 

Questions
Call Mary Conklin, Program Coordinator, at 508-375-5010 or email workforce@capecod.edu

Navigating Through Change Successfully

$99

with Dianne Klayman

Calendar Oct 18, 2022 at 9 am

Change is inevitable. This workshop focuses on the various stages people go through when experiencing change as well as tips on how to maximize their ability to transition through it successfully. During this program you will learn the 4 ways people manage, or do not manage change, understand the stages of loss associated with change, define your own personal attitude towards change, develop personal coping strategies for managing change successfully, learn the best ways to implement and manage organization change as well as the skills necessary to help employees through the process of change.

Navigating Through Change Successfully Program Objectives:

  • Define Culture, Diversity & Inclusion
  • Understand Conscious & Unconscious Biases
  • Learn how to Recognize Stereotypes
  • Promote Respect and Inclusion in all Your Business & Personal Dealings by Understanding the Communication Process
  • Understand Generational Differences
  • Create a Welcoming Environment for Visitors of all Ages, Genders & Cultures
  • Understand and Apply Harassment Policies
  • Recognize Behaviors Associated with Sexual Harassment, Discrimination & Bullying
  • Understand Your Role as Manager/Leader in Creating an Environment Which Supports Every Employee/Customer/Volunteer Being Treated with Dignity and Respect
  • Specify Actions You Can Take to Help Keep Yourself and Your Company Out of Court

Class Format 
This program is offered in person. All programs with in-person (on campus) classroom instruction at Cape Cod Community College require students to provide proof of COVID-19 vaccination prior to participation. 

Websites that Work: Converting Web Visitors Into Customers

$69

with Deb Goeschel

Calendar Nov 2, 2022 at 4 pm

In the first hour, you’ll learn what information must be on your website so you don’t lose visitors, standards and practices you need to follow, tools and resources available to you when you need them, and why using a Google My Business (GMB) site to complement your own is a good idea.

In our second hour, we will focus on why landing pages are a crucial and helpful tool for successful marketing. A landing page has one job: compel the visitor to respond to your Call-to-Action. They provide a focused way for you to highlight how your product or service solves your customers’ problems and why they should choose you over your competitors. You’ll learn why you need to use landing pages, what makes them effective, the elements that need to be included, and some resources to help you create a landing page that brings results. You’ll also walk away with a template and checklist for creating a successful landing page.

Course Format:
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions.  

People Skills in the Workplace (WPG231-64)

$79

with Monet Viens

Calendar Nov 4, 2022 at 11 am

We’ve all met and/or worked with someone whose communication skills drew us in, and we wished we could be just as skilled. Good news: people skills can be learned! We don’t all have to be natural-born people-persons to have good people skills. This course sets the foundation for improving your relationships, communications, rapport, and first impression, all through people skills. Additional learning points will include:

  • Self-awareness
  • Persuasion and influence
  • Assertive communication and being able to say ‘no’
  • Active listening
  • Navigating various situations such as business lunches, networking, and more! 

Who Should Attend? 
This course is an excellent introduction or refresher for supervisors/managers, executives, owners, and HR professionals. Attend this course as part of the bundle program for a well-rounded learning experience and a plethora of information to set a foundation for success.

Class Format: 
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

About the Instructor: 
For over 10 years, Monet Viens has been helping a wide variety of businesses with their HR and employee needs. As an adaptable and innovative HR professional, she has a keen ability to translate visions and strategies into actionable goals, strengthen processes, and increase efficiencies.

Monet’s favorite aspect of human resources is training and development. Having been an HR department of 1 for her entire career, she enjoys coaching, mentoring, and guiding other professionals through the tricky waters of HR so they don’t have to learn the hard way. Monet’s initiatives extend beyond HR, as she also provides training and development in topics such as communication, supervisor skills, management, leadership, and much more. Monet currently teaches per-diem at Cape Cod Community College and Bristol Community College. She has also been a keynote speaker for NEHRA, SCORE, and the One SouthCoast Chamber.





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