This course is designed to equip managers with essential communication skills necessary for effective leadership and decision-making in diverse business environments. Students will explore various aspects of communication crucial for managerial success, including written, verbal, and nonverbal communication strategies. Emphasis will be placed on developing clear and concise communication techniques tailored to different business scenarios.

This course will provide students with the opportunity to:

• Recognize that effective management is dependent on excellent communication skills.
• Discuss communication skills and activities that are required for managers at all levels of management. 
• Create business memos and letters. 
• Write a clear and concise analytical business report 
• Demonstrate proficiency in giving oral presentations 
• Create a professional visual presentation including graphics
• Prepare and maintain an e-portfolio 

By the end of this course, students will possess the necessary communication competencies to thrive as effective managers in today's dynamic business landscape.

Course Format:
This course is offered using Zoom.

The SHRM-CP certification is for individuals that perform general HR/HR-related duties; or for those pursuing a career in Human Resource Management.

Candidates for the SHRM-CP certification are not required to hold an HR title and do not need a degree or previous HR experience to apply; however, a basic working knowledge of HR practices and principles is recommended.

The SHRM-CP exam is designed to assess the competency level of those who engage in HR work at the operational level. Work at this level includes duties such as implementing HR policies, supporting day-to-day HR functions, or serving as an HR point of contact for staff and stakeholders.

Refer to the SHRM BASK for detailed information on proficiency standards for this credential (i.e., Proficiency Indicators only For All HR Professionals).

Course Format: This is offered in an online/remote learning capacity with Zoom session dates as follows: 3/11, 3/13, 3/18, 3/20, 3/25, 3/27, 4/1, 4/3 & 4/8/2025.

Attention Employers: This Training is Eligible for Reimbursement! Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

Project Management is more about managing expectations than dates.  Effectively managing multiple projects, resources, and budgets is critical in today's global business environment.  This Project Management course will dive into the roles and responsibilities of the project manager and examine project management in theory as well as in practice.  The course offers a practical approach to managing projects, without requiring any previous project management experience.  We will focus on organizing, planning, and controlling the deliverables of the project using good practices.

Students will participate in structured workshops where simulated project plans are designed and implemented. At the end of the course, students will understand why project management requires a high degree of professionalism and attention to detail, and how to achieve that end in future projects.

We will examine project management roles, the project lifecycle, and various techniques of work planning, control, and evaluation to achieve project objectives using system tools and project management philosophies.

Topics:

1. What makes a good project?
2. Documentation of a project
3. Common pitfalls
4. Ownership versus governance of the project
5. Project communication
6. What to do when things go wrong
7. What to do when things go right

Course Format:
This course is offered using Zoom. 

Attention Employers: This Training is Eligible for Reimbursement! 
Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session.