Are you ready to master the fundamentals of HR? 

Our SHRM Essentials of Human Resources program provides a foundational overview of HR practices and behaviors. Through real-world applications and scenarios, you will be introduced to fundamental HR topics to help you effectively approach the challenging situations that you face in the workplace. 

Developed by SHRM, the world’s largest HR association and leading advocate for HR professionals, the SHRM Essentials of Human Resources course helps you discover the key value HR brings to the workplace. 

Whether you’re a student, new to HR, or in a small business environment, our course will help you develop the critical HR competencies and learn how to apply them on the job. 

Build a solid foundation in Human Resources skills. 

By covering a breadth of practical HR topics, the SHRM Essentials of Human Resources course provides the knowledge to perform daily tasks. Here’s a look at what we cover in the course:

• Leads with Purpose: Understand HR’s role in the workplace 
• Maximizes Talent: Learn how HR influences employee experience        
• Champions Culture: Discover how to promote equity in company culture   
• Optimizes Intelligence: Understand how to maximize efficiency with HR technology  
• Accelerates Performance: Learn how to create a measurable impact        
• Knows the Law: Stay up to date on U.S. state and federal laws

Gain critical HR competencies with our SHRM Essentials of Human Resources course.

The goal of this course is to help you develop the following critical HR competencies:

• Identify where and how HR should be a strategic partner to your organization.
• Build your knowledge of HR practices, behaviors, and activities.
• Apply newly learned HR knowledge to practical activities you complete every day
• Plan for ways to transfer the knowledge and skills learned from training to on-the-job tasks.
• Explore career opportunities within the world of HR and how you can drive your future. 

Course materials are included with the cost of this program. 

Who Should Attend
This program is ideal for small business owners, those who are new to human resources, and/or any manager or professional with HR responsibilities. 

Course Format
This course is offered using Zoom. 

Attention Employers: This Training is Eligible for Reimbursement!
Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

Project Management is more about managing expectations than dates.  Effectively managing multiple projects, resources, and budgets is critical in today's global business environment.  This Project Management course will dive into the roles and responsibilities of the project manager and examine project management in theory as well as in practice.  The course offers a practical approach to managing projects, without requiring any previous project management experience.  We will focus on organizing, planning, and controlling the deliverables of the project using good practices.

Students will participate in structured workshops where simulated project plans are designed and implemented. At the end of the course, students will understand why project management requires a high degree of professionalism and attention to detail, and how to achieve that end in future projects.

We will examine project management roles, the project lifecycle, and various techniques of work planning, control, and evaluation to achieve project objectives using system tools and project management philosophies.

Topics:

1. What makes a good project?
2. Documentation of a project
3. Common pitfalls
4. Ownership versus governance of the project
5. Project communication
6. What to do when things go wrong
7. What to do when things go right

Course Format:
This course is offered using Zoom. 

Attention Employers: This Training is Eligible for Reimbursement! 
Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session.  

This course provides a comprehensive introduction to digital marketing, focusing on strategy development, content creation, and website optimization. Students will learn essential techniques to engage audiences effectively across various digital platforms. Through practical applications and industry insights, participants will gain the foundational skills needed to drive online visibility, attract target audiences, and enhance brand presence.

Course format: This course is offered using Zoom.

*This program is open for registration by phone. Although it shows as 'Add to Wait List', we are actively taking registrations. Please call 508.375.5013 to register, or email workforce@capecod.edu.  

This introductory 24-hour (actual hours may vary depending on number of students) fiber optic technician course is designed for anyone interested in becoming a Certified Fiber Optic Technician. This Fiber Optic Training combines theory and 85% hands-on activities to prepare the student to take the CFOT (Certified Fiber Optic Technician) test that is sanctioned by the FOA (Fiber Optic Association) and given and graded the final class day.

This course also introduces the student to industry standards governing FTTD (Fiber To The Desk), FTTH (Fiber To The Home), and Distribution Cabling. Students will learn how to identify fiber types, recognize various connectors used in fiber installation; and install, terminate, splice, and properly test installed fiber cable to existing standards. This program explores the history and future of fiber optics and fiber optics capabilities, and basic testing and troubleshooting. Anyone interested in becoming a Certified Fiber Optic Technician should attend this class.

Note: The student must pass both the written and hands-on exams to successfully pass this course.

Certified Fiber Optics Programs are offered in partnership with BDI Datalynk. 

Course Format
In-person (on campus) at Cape Cod Community College. 

*Waitlist Status - Seats are available! Please register by phone at 508-375-5013.

This in-person seminar will explore how to freeze and unfreeze cells, conditional formatting, protecting a worksheet, and many functions.  Some of these functions are commonly used and other are not used very much. This is to give you experience using different functions. We will also explore how to create a multiple sheet workbook and link the formulas between the sheets. This will include the difference between Relative and Absolute cell referencing, Pivot Tables and Charts, and a review of Protecting a worksheet.  You will also learn how to use the IF and Vlookup functions among a few other.

Course format: This program is offered in-person. 

We’ve all met and/or worked with someone whose communication skills drew us in, and we wished we could be just as skilled. Good news: people skills can be learned! We don’t all have to be natural-born people-persons to have good people skills. This course sets the foundation for improving your relationships, communications, rapport, and first impression, all through people skills. Additional learning points will include:

• Self-awareness
• Persuasion and influence
• Assertive communication and being able to say ‘no’
• Active listening
• Navigating various situations such as business lunches, networking, and more! 

Who Should Attend? 

This course is an excellent introduction or refresher for supervisors/managers, executives, owners, and HR professionals. Attend this course as part of the bundle program for a well-rounded learning experience and a plethora of information to set a foundation for success.

About the Instructor: 

For over 10 years, Monet Viens has been helping a wide variety of businesses with their HR and employee needs. As an adaptable and innovative HR professional, she has a keen ability to translate visions and strategies into actionable goals, strengthen processes, and increase efficiencies.

Monet’s favorite aspect of human resources is training and development. Having been an HR department of 1 for her entire career, she enjoys coaching, mentoring, and guiding other professionals through the tricky waters of HR so they don’t have to learn the hard way. Monet’s initiatives extend beyond HR, as she also provides training and development in topics such as communication, supervisor skills, management, leadership, and much more. Monet currently teaches per-diem at Cape Cod Community College and Bristol Community College. She has also been a keynote speaker for NEHRA, SCORE, and the One SouthCoast Chamber.

*This program is open for registration by phone. Although it shows as 'Add to Wait List', we are actively taking registrations. Please call 508.375.5013 to register, or email workforce@capecod.edu. 

This 16-hour (actual hours may vary depending on number of students) program is designed to offer advanced training to anyone involved with the testing and maintenance of fiber optic networks. A focal point in the program is to offer a general, easy to understand, approach to fiber optics testing standards with little theory and considerable hands-on activities. This comprehensive program explains the variety of testing standards, equipment and technological approaches used in fiber network testing and splicing and how to choose among them. This 85% hands-on course explores the overall spectrum of testing and maintenance of singlemode fiber optic networks, and provides a detailed overview and demonstration of various pieces of equipment used in testing and maintenance. Subject matter includes a detailed study of ANSI/TIA/EIA-526-(7)A, OTDR fundamentals and uses, OTDR vs. Insertion Loss Testing, Return Loss Testing, and Attenuation testing using the Power Source and Light Meter.

This course is recognized by The US Department of Labor and is sanctioned by the Fiber Optic Association (FOA).

Prerequisite
FOA CFOT course. As of January 1, 2015, the student MUST have successfully passed the basic CFOT course within the preceding 12 months or have renewed their FOA membership within that time frame prior to attending the CFOS/T, CFOS/S, and/or the CFOS/O FOA Specialist courses offered by BDI Datalynk. There are no exceptions. Students are encouraged to register for all courses being offered at the individual locations with the understanding that the CFOT is the prerequisite for all other courses and it must be successfully completed first prior to attending any of the other specialist courses.

Course Format
In-person (on campus) at Cape Cod Community College. 

*Waitlist Status - Seats are available! Please register by phone at 508-375-5013.

Certified Fiber Optics Programs are offered in partnership with BDI Datalynk. 

This virtual seminar will explore how to freeze and unfreeze cells, conditional formatting, protecting a worksheet, and many functions.  Some of these functions are commonly used and other are not used very much. This is to give you experience using different functions. We will also explore how to create a multiple sheet workbook and link the formulas between the sheets. This will include the difference between Relative and Absolute cell referencing, Pivot Tables and Charts, and a review of Protecting a worksheet.  You will also learn how to use the IF and Vlookup functions among a few other.

Course format: This program is offered using Zoom.