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The Center for Corporate and Professional Education

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Certified Medical Administrative Assistant (CMAA)
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Certified Medical Administrative Assistant (CMAA)

Price not
Calendar Jul 1, 2021

The Center for Corporate and Professional Education at Cape Cod Community College and ed2go are partnering to present a menu of professional programs to prepare for exams and certifications - some industry-recognized! Self-paced and instructor-led, ed2go is an online learning platform designed to strengthen your personal and professional skillset.

This course is open enrollment, so you can register and start the course as soon as you are ready. ENROLL NOW! Access to your course can take 24-48 business hours. Call 855.520.6806 to learn more!  

If you would like to speak with someone directly at Cape Cod Community College, contact Mary Conklin, Program Coordinator, at 508-375-5010. 

Certified Medical Administrative Assistant (CMAA)

Administrative medical assistants are skilled multitaskers who direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient.

Their duties can include scheduling appointments, entering demographic and insurance information into practice software, managing patient check-in and check-out, answering phone calls, filing and retrieving paper records, maintaining electronic records, composing correspondence, performing daily financial practices, assigning medical codes and processing insurance claims.

Upon completion of this course you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA). This course includes a voucher which covers the fee of the exam.

Disclaimer: To qualify for the externship applications process, students must successfully complete the online course content and have account balances up to date (at a minimum). Going through the externship application process does not guarantee an externship. COVID may be affecting the externship process or site availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.

What you will learn:

  • Learn what is required to succeed as a Medical Administrative Assistant
  • Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
  • Learn best financial practices for a medical centerMaster the fundamentals of medical terminology and ethical best practices
  • Understand the basics of working with medical documents, medical billing, and coding processes

How you will benefit:

  • Jump-start your career in the medical field
  • Learn how to effectively communicate with prospective patients and fellow professionals in the medical industry
  • Understand how to create positive, efficient experiences for patients to make them more comfortable


This course is open enrollment, so you can register and start the course here as soon as you are ready. Access to your course can take 24-48 business hours. Call 855.520.6806 to learn more! 

English as a Second Language for Advanced Beginners


with Natalia Frois

Calendar Jan 1, 2023

If you are intersted in applying for English as a Second Language for Advanced Beginners, please sign up for an Orientation Session or contact Natalia Frois at  

In this 20-hour course, students who are learning to speak and use the English language will practice essential day to day vocabulary, including pronunciation and grammar used in everyday conversations. Students will practice speaking English in a safe setting with a small group. We will also be reading and writing words in the English language.

Who should attend?

This program is for those who have completed English as a Second Language - Level 2. 

Class Format
In-person (on campus) at Cape Cod Community College's Hyannis Center. Masks are optional indoors and all students will be required to provide proof of COVID-19 vaccination to participate in this course. Requests for reasonable accommodation, including requests for a medical or religious exemption, will be considered consistent with applicable laws, legal guidance, and College policy.

Contact Natalia Frois at

Se você estiver interessado em se inscrever para inglês como segunda língua para iniciantes avançados, inscreva-se para uma Sessão de Orientação ou contate Natalia Frois em

Neste curso de 20 horas, os alunos que estão aprendendo a falar e usar a língua inglesa praticarão vocabulário essencial do dia a dia, incluindo pronúncia e gramática usadas em conversas cotidianas. Os alunos praticarão a conversação em inglês em um ambiente seguro com um pequeno grupo. Também estaremos lendo e escrevendo palavras no idioma inglês.

Quem deve comparecer? Este programa é para aqueles que concluíram o Inglês como Segunda Língua para Iniciantes - Nível 2.

Formato de aula Em pessoa (no campus) no Hyannis Center do Cape Cod Community College. As máscaras são opcionais dentro de casa e todos os alunos serão obrigados a fornecer prova de vacinação COVID-19 para participar deste curso. Solicitações de acomodação razoável, incluindo solicitações de isenção médica ou religiosa, serão consideradas consistentes com as leis aplicáveis, orientação legal e política da faculdade.

Entre em contato com Natalia Frois em

Si está interesado en solicitar inglés como segundo idioma para principiantes avanzados, inscríbase en una sesión de orientación o comuníquese con Natalia Frois en

En este curso de 20 horas, los estudiantes que están aprendiendo a hablar y usar el idioma inglés practicarán el vocabulario esencial del día a día, incluida la pronunciación y la gramática utilizadas en las conversaciones cotidianas. Los estudiantes practicarán hablar inglés en un entorno seguro con un grupo pequeño. También estaremos leyendo y escribiendo palabras en el idioma inglés.

Quién debe asistir? Este programa es para aquellos que han completado Inglés como Segundo Idioma para Principiantes - Nivel 2.

Formato de clase En persona (en el campus) en el Hyannis Center de Cape Cod Community College. Las máscaras son opcionales en el interior y todos los estudiantes deberán presentar un comprobante de vacunación contra el COVID-19 para participar en este curso. Las solicitudes de adaptaciones razonables, incluidas las solicitudes de exención médica o religiosa, se considerarán coherentes con las leyes aplicables, la orientación legal y la política del Colegio.

Póngase en contacto con Natalia Frois en

ServSafe Certification


with Paul McCormick

Calendar May 18, 2023 at 4:30 pm, runs for 2 weeks

If you are interested in enrolling into ServSafe, please add yourself to our waitlist. Students will be notified when a minimum enrollment has been met to offer the course again in May/June. 

This course is designed for the initial certification of food service managers. This accredited program will prepare you for the ServSafe exam. Exam administered on the last day of class.

Who Should Attend
This program is for those in the food service industry who need to be certified in sufficient food safety knowledge to protect the public from foodborne illness.

Class Format
This program is offered in person.

Importance of DEISJ in Health & Human Services (Thurs. 6/8,6/15 & 6/22, 4-6PM)


with Mindy Kole

Calendar Jun 8, 2023 at 4 pm, runs for 3 weeks

The principles of diversity, equity, inclusion & social justice in the workplace have evolved from an emphasis on HR compliance to a strategic-level, organization-wide effort that has resulted in a positive impact in today’s organizational performance, including a renewed competitive advantage.   

This course provides an historical perspective along with an overview of the evolution of the management of DEISJ.  Students will analyze the role that complex networks of social structures and systems have played in the creation and perpetuation of the dynamics of organizational culture including power, privilege, oppression, and opportunity, with an emphasis on the social determinants of health and social justice and the healthcare system. 

During this course, students will analyze the efforts of local and national healthcare organizations in the areas of DEISJ, applying the principles of rights, access, equity, and autonomous participation to the efforts of these organizations. 

Full Course

Management Essentials


with Angela Ackerman

Calendar Jun 9, 2023 at 9 am, runs for 4 weeks

As companies prepare for and experience success, a solid management team is imperative. This training provides both new and seasoned managers and supervisors with the expertise needed to lead today’s workforce by offering a foundation of essential skills, the support to apply what has been learned, and closes with a focus on how to sustain best practices.

Participants will develop the skills required to motivate employees, delegate responsibility, solve problems, resolve conflict and improve performance. By understanding how to use tools and strategies to positively influence and direct staff, managers can inspire and guide their teams in creating an increasingly positive and productive work environment throughout all departments.

  1. Performance Management as a Retention Strategy
  2. Setting Goals and Managing Results
  3. Developing Empowered Teams for Managers
  4. Negotiation and Conflict Management

Who Should Attend
New and seasoned managers and supervisors. 

Course Format
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions. 

Attention Employers: This Training is Eligible for Reimbursement!
Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

Trauma Informed Care In-Person (Fri. 6/9,6/16,6/23 9AM-11AM)


with Brianne Smith

Calendar Jun 9, 2023 at 9 am, runs for 3 weeks

This CE activity is designed for anyone working with clients who may have experienced complex trauma, such as child abuse or neglect. The goal of the activity is to understand the differences between PTSD and Complex PTSD, the impact of adverse childhood experiences on neurological development, and how as service providers we can use this knowledge and understanding to develop and implement services in an informed way. 

Adult Mental Health First Aid - Hyannis 6/9/23 9:45-5:00PM


with Theresa Wilson

Calendar Jun 9, 2023 at 9:45 am, runs for 1 week

Adult Mental Health First Aid teaches professionals how to help someone who is developing a mental health problem or experiencing a mental health crisis. The training helps you identify, understand, and respond to signs of addictions and mental illnesses including depression and mood disorders, anxiety disorders, trauma, psychosis, substance use disorders.  Participants will increase their mental health literacy – or a basic understanding of mental illnesses and addictions. The group will discuss how a person’s daily life may be affected and what helps individuals experiencing these challenges get well. 

Will run

Microsoft Excel Essentials in the Workplace


with Elaine Moore

Calendar Jun 13, 2023 at 4 pm

This course is designed for individuals who are looking to learn more and enhance their MS Excel skills in the workplace. Individuals are encouraged to bring current spreadsheet projects with them to work on in real-time. 

This interactive session is recommended for beginner levels. Attendees will be able to create a basic spreadsheet with formulas and functions in less than three minutes.

Topics covered include, but are not limited to:

  • Types of InputWriting
  • Simple FormulasWriting Simple
  • FunctionsFormatting in a FlashFunctions in ExcelCell
  • Referencing
  • Creating and Linking Multiple sheets in a workbook
  • Creating Charts
  • Writing reports and letters that are used in an employee’s role.

Course Format:
Take this course from the comfort of your home or office! This course is offered remotely with scheduled (live) Zoom sessions.   

Attention Employers:
This Training is Eligible for Reimbursement! Click here for eligibility and application process information. Or join us for an upcoming information session. Click here for the schedule and to register for a session. 

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