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The Center for Corporate and Professional Education



Our Classes

Resilience - 21st Century Digital Badge (WPG515-66)

Free

with Rich Weissman

Calendar Apr 20, 2021 at 2:30 pm, runs for 3 weeks

PORTABLE. STACKABLE. CAREER ADVANCING. New Micro-credentialing Badge Program Available at Cape Cod Community College

Introductory Pricing
For a limited time, the cost is FREE. The Badge programs are offered in partnership with the Cape Cod Community College Educational Foundation. All costs; tuition, course fees, and instruction are covered by the CCCC Educational Foundation.  

Resilience Badge Course
Resilience in the 21st century includes the capacity to learn from experience and the capacity to adapt. Resilient individuals exhibit four core sub-competencies: learn from experience; exhibit flexibility; demonstrate self awareness; and focus on solutions. To earn a micro-credential, a student must demonstrate proficiency via a performance-based assessment in four core sub-competencies. Once a student successfully completes the four assessments, they are awarded a digital badge.

  1. Learn from Experience: Individuals welcome and apply feedback; resisting defensiveness; seeing “failure” as an opportunity for greater understanding; and cultivating optimism by consciously challenging negative self-talk.
  2. Exhibit Flexibility: Individuals adapt and adjust to new and changing situations.
  3. Demonstrate Self-Awareness: Individuals evaluate their own performance; recognizing their motivations; and managing their anxiety.
  4. Focus on Solutions: Individuals create the forward momentum that advances the work of the organization.

Zoom Session Dates:

  • Tuesday 4/20 from 2:30-3:30pm
  • Friday 4/30 from 2:30-3:30pm

This is an instructor-led online course. In addition to the two live Zoom sessions, students should plan for approximately 15 hours to complete the online modules and assessments. Zoom guidance will be provided prior to the start of this program. 

Our Education Partner
The 21st Century Skills Digital Micro-credentials are authorized by Education Design Lab and issued by Cape Cod Community College. The micro-credentials have been co-designed with employers and are assessed by institutional facilitators. Across the suite of micro-credentials, learners engage in rigorous learning experiences that intentionally develop workplace skills.

Questions? Contact Barb Howell at 508-375-5004. Space is limited.

Project Management Essentials (WPG029-66)

$199
Calendar Apr 23, 2021 at 9 am, runs for 4 weeks

Effectively managing multiple projects, resources, and budgets is critical in today's global business environment. This Project Management course, held over four weeks, will allow you to take a deep dive into the roles and responsibilities of the project manager, examining project management in theory as well as in practice. This course offers a practical approach to managing projects, without requiring any previous project management experience. Participants will focus on organizing, planning, and controlling the deliverables of the project using good practices.

This course will examine project management roles, the project lifecycle, and various techniques of work planning, control, and evaluation to achieve project management objectives using system tools and project management philosophies.

This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided prior to the start of the course. 

Local Anesthesia Certification for Registered Dental Hygienists (WHD002-66)

$549

with Denise Bridges

Calendar Apr 24, 2021

This course will provide a comprehensive study of local dental anesthetics utilized in the dental hygiene profession. During lecture and lab components, the participant will learn to safely administer topical and local dental anesthetics. 

Course # WHD002 is taught in two phases, and includes 11 hours of online pre-study exercises and assignments, 12 hours of on-site didactic instruction, and 14 hours of on-site clinical instruction. It is specifically designed to provide the participant with the 35 hours of local anesthesia instruction required to prepare the participant to take the NERB Local Anesthesia Examination and obtain permit the “Permit L” Local Anesthesia licensure from the State of Massachusetts. (This course covers the Massachusetts Rules and Regulations 234 CMR 3.09-3.14, and the requirements for administration of local dental anesthetics by dental hygienists.) 

Fee: Total cost for this course is $1,199. per person, (online component $549.00, lab component $650.00). The course is limited to 14 participants. 

Important Note: Students will be required to register for the Local Anesthesia Certification for Dental Hygienists - online component) AND for the lab componet. After completiing registration for this course, please register for the lab componet here

Payment may be made by check (made payable to Cape Cod Community College) or credit card at the time of registration. At the close of registration and once payment is received, participants will be notified by mail or e-mail and given his/her login name and password. This process may take several days. After receiving this information, the student will have access to the online pre-study course material. 

Pre-Course Requirements (Documentation of the first four items is required prior to the start of the onsite course):

* 1. Current CPR certification

* 2. Proof of immunity to HBV by titer test

* 3. Personal Malpractice insurance coverage

* 4.  Current state licensure

   5. A medical history form is provided online and must be completed prior to attending this course.

   6. Each participant must be able to both receive and administer local anesthetic agents. These are standard requirements for all clinical activities. 

*Copies must be sent to the following address prior to the start of the course:

Denise Bridges RDH, MHA
Dental Hygiene Program
Cape Cod Community College
2240 Iyannough Road
W. Barnstable, MA 02668

Online Pre-Study Expectations: This condensed course format reduces a full-semester course into 3 days of class attendance; therefore an online pre-study component is required. Extensive time must be devoted to the pre-study readings and video viewing in order to complete the additional 11 hours of exercises and assignments to successfully complete this course. The online pre-study preparation contains tests and exercises that must be completed prior to attending the on-site lecture and clinical sessions. Students are expected to have internet access, basic computing and web skills in order to complete this course. Registration is required at least 5 weeks prior to the on-site course starting date in order to allow access to the pre-study course material.  

Certification: At the completion of this on-site course, participants will take a mock written NERB exam, and a clinical practicum which is pass or fail. One must receive a grade of 75 or better in the written exam combined with a pass clinical grade in order to receive certification of completion for local anesthesia training. A certificate of completion will not be issued to anyone with less than three full days of attendance; and/or has not satisfactorily completed the on-line or on-site course work requirements. 

Required Text: Stanley Malamed, Handbook of Local Anesthesia, 6th Edition (available at CCCC bookstore)

Recommended Reading: Brand & Isselhard, Anatomy of Orofacial Structures (available at CCCC bookstore)

To be completed prior to the on-site course:  Exercises and reading in the Moodle pre-study component. (Printed from Moodle pre-study material).   Pre-test multiple choice questions.  Review text and videos according the Blackboard course documents: Handbook of Local Anesthesia, 6th Ed. by Stanley Malamed 

What to bring to class: 

  • Completed Medical History (Printed from Moodle pre- studymaterial).   
  • Completed Informed Consent (Printed from Moodle pre-study material).  
  • Clinic attire (long sleeve scrub top, scrub pants and clinical shoes)
  • Safety Glasses
  • Latex-free Gloves
  • Face Masks

Bring online self-study workbook and all injections techniques, (printed from Moodle pre-study material).  

Cancellation Policy: Full payment for all non-credit courses must be made at time of enrollment. If you withdraw from a workshop/course at least one week before the first meeting, you will receive a 100% refund. No refund is given for withdrawals made less than one week before the course starts. If WERC cancels a course, you receive 100% refund of all fees.

Please feel free to contact:

Denise Bridges at dbridges@capecod.edu, or by phone at 508-362-2131X 4733, with any questions regarding this course. 

Resources for professional liability insurance:

  1. Healthcare Providers Service Organization www.hpso.com 1-800-982-9491
  2. Chicago Insurance Co. (Affiliated with ADHA)
  3. Proliablity.com/26108 1-800-503-9230   

Customer-First Service & Sales Academy (WGB109-69)

$600

with Mindy Kole

Calendar Apr 26, 2021 at 9 am, runs for 4 weeks

Employer Grant Funds Available! If you would like to find out if your employer is eligible to send their employees at no-cost (highly likely), contact Danielle Dupuis, Program Coordinator, at ddupuis@capecod.edu prior to registering for this program. 

Is your company already registered and approved for Small Business Direct Access Program funding through June 30th? Enroll your employees today at no charge! Contact Danielle Dupuis, Program Coordinator • 508-375-5015 • ddupuis@capecod.edu for promotional codes to use during online registration.

This 24-hour intensive eight-session program will train employees, particularly those in customer-service and sales related roles within the organization, highlighting best practices to show why service is so important in today’s business environment. Participants will learn why sales and service are interconnected, bringing all program concepts together, which will allow employees to assist with building action plans for their teams.

Customer-First Service and Sales Academy will focus on the following core topics:

  • Understanding the psychology of buying and why people buy to set the stage for customer-first service and sales including the role of trust and the process individuals go through when making a purchase decision
  • Shaping customer expectations including the stages of the customer experience, and the importance of empathy, respect, and timeliness to the customer experience
  • Providing extraordinary service in the digital age, including how the blended customer experience impacts current and future sales
  • Learning to handle situations that negatively impact the customer experience, whether through sales or service, and how to become more proactive rather than reactive around handling customer complaints and negative reviews
  • Translating online customers into in-person sales, as well as the customer-first approach and the vital connection between both online and in-person sales

This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided prior to the start of the course.

Infection and Disease Control Basic Proficiency (WHN171-66)

$99

with Dan Shea

Calendar May 3, 2021

Our lives have changed as a result of the COVID-19 pandemic and these changes will be with us for years to come. This program will help individuals, especially front-line workers, flatten the curve by successfully completing this course and make our community and workplaces safer and more secure. The course covers: guidelines, precautions, preventing transmission, hygiene, PPE use including isolation protocol, and an in-depth approach to infectious agents including the most current infectious concern(s). Also included in this program are the following topics:

  • Sepsis awareness/prevention
  • COVID19 CMS guidelines
  • Cleaning, disinfection, sterilization

This program will be delivered online. Instructions for program set up will be provided in advance of the start date. 

Improving Small Business Operations (WPG493-66)

$600

with Rich Weissman

Calendar May 4, 2021 at 9 am, runs for 4 weeks

Employer Grant Funds Available! If you would like to find out if your employer is eligible to send their employees at no-cost (highly likely), contact Danielle Dupuis, Program Coordinator, at ddupuis@capecod.edu  prior to registering for this program. 

Is your company already registered and approved for Small Business Direct Access Program funding through June 30th? Enroll your employees today at no charge! Contact Danielle Dupuis, Program Coordinator • 508-375-5015 • ddupuis@capecod.edu for promotional codes to use during online registration.

This 24-hour intensive eight-session program will train employers, particularly managers and leaders within the organization, on the logistics surrounding a comprehensive supply chain. Operating successfully today requires organizations to become much more involved with their suppliers and customers. Companies, especially small businesses, must pay closer attention to where materials come from, how suppliers’ products are designed, produced, and transported, and how their own products and services are produced and distributed to customers. Creating and executing a supply chain management strategy is critical. Special consideration will be given to the role of small businesses in this process.

This program will focus on the following core topics:

  • Purchasing and supply management, ethical, sustainable and strategic sourcing, cost and price analysis, and a thorough understanding of expense management. These are critical components of a company’s procurement and supply chain management strategy, and will help organizations in all aspects of the supply chain.
  • Finding ways to better match supply and demand to achieve optimal levels of cost, quality, and customer service to enable the organization to compete with other supply chains and maximize resource management. 
  • Focusing on managing cost along with high levels of quality and responsiveness throughout the supply chain by learning Lean and Six Sigma.
  • Understanding how logistics create the flow of goods between supply chain partners, such that costs, service requirements, competitive advantage, and profits can be optimized.
  • Learning to create value for the services and products provided to end customer, which, in turn, provides benefits to the firms in the supply chain network. Process integration considers the sharing information and coordinating resources to jointly manage this process.

This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided prior to the start of the course. 

Management in Today's Workplace (WPG300-66)

$750

with Jen Vondenbrink

Calendar May 4, 2021 at 1 pm, runs for 4 weeks

Employer Grant Funds Available! If you would like to find out if your employer is eligible to send their employees at no-cost (highly likely), contact Danielle Dupuis, Program Coordinator, at ddupuis@capecod.edu prior to registering for this program. 

Is your company already registered and approved for Small Business Direct Access Program funding through June 30th? Enroll your employees today at no charge! Contact Danielle Dupuis, Program Coordinator • 508-375-5015 • ddupuis@capecod.edu for promotional codes to use during online registration.

Managing teams in today's workplace has drastically changed. Our Management Academy Program will help you to enhance your communication skils, set expectations, and provide you with the tools to manage your time effectively. 

This 24-hour intensive eight-session program is designed to inspire and teach managers to create an increasingly positive and productive work environment by developing as individuals as well as shifting the overall culture in four core areas: 1) Management Essentials, 2) Communication Styles, 3) Optimizing Performance and 4) Results-Focused Leadership.

The Management Academy will focus on the following core topics:

  • Understand the basic principles of collaborative management and learn to leverage tools to increase collaboration in problem solving, meetings and internal and external communication.
  • Learn how to implement and conduct a structured interview process, how to structure behaviorally based questions around important skills, and assess and create an action plan for new employees added to your team.
  • Learn an effective performance management model, understand how both reinforcing and changing behavior feedback shorten the performance management timeframe, and brainstorm reward and recognition tools.
  • Understand cultural differences and how they can impact employee communication and interactions, understand where micro inequities can occur, and develop a plan to create openness and awareness for yourself, coworkers, and your teams.
  • Review time management principles and apply effective tools, learn basic project management techniques, learn to identify barriers to productive workflow, understand mindfulness techniques to relieve stress, and apply time management tools to your teams.

This course is offered in a remote learning capacity. Zoom guidance and instructions will be provided prior to the start of the course. 

Collaboration - 21st Century Digital Badge (WPG517-66)

Free

with Kate Condon

Calendar May 4, 2021 at 3 pm, runs for 3 weeks

PORTABLE. STACKABLE. CAREER ADVANCING. New Micro-credentialing Badge Program Available at Cape Cod Community College

Introductory Pricing
For a limited time, the cost is FREE. The Badge programs are offered in partnership with Cape Cod Community College Educational Foundation. All costs; tuition, course fees, and instruction are covered by the CCCC Educational Foundation.  

Collaboration Badge Course
Collaboration in the 21st century includes the capacity to work productively with different individuals and groups toward a common goal. Effective collaborators exhibit four core sub-competencies: ability to strengthen relationships; incorporating diverse perspectives; using active listening skills; and focusing on solutions rather than problems. To earn a micro-credential, a student must demonstrate proficiency via a performance-based assessment in four core sub-competencies. Once a student successfully completes the four assessments, they are awarded a digital badge.

  1. Strengthen Relationships: Individuals create networks through which they access and provide resources, information, and support.
  2. Listen Actively: Individuals form productive working relationships; ensuring that others feel heard and valued; and grasping and retaining information.
  3. Incorporate Diverse Perspectives: Individuals enlarge the conversation; challenging their own thinking; and maximizing group effectiveness.
  4. Focus on Solutions: Individuals create the forward momentum that advances the work of the organization.

Zoom Session Dates:

  • Tuesday 5/4 from 3-4:30pm
  • Tuesday 5/11 from 3-4:30pm

This is an instructor-led online course. In addition to the two live Zoom sessions, students should plan for approximately 15 hours to complete the online modules and assessments. Zoom guidance will be provided prior to the start of this program. 

Our Education Partner
The 21st Century Skills Digital Micro-credentials are authorized by Education Design Lab and issued by Cape Cod Community College. The micro-credentials have been co-designed with employers and are assessed by institutional facilitators. Across the suite of micro-credentials, learners engage in rigorous learning experiences that intentionally develop workplace skills.

Questions? Contact Barb Howell at 508-375-5004. Space is limited.





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