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The Center for Corporate and Professional Education

Our Classes

Human Resource Training and Development Workshop Series (WPG223-62)


with Monet Viens

Calendar Sep 10, 2021 at 11 am

For the small business owner, there are many things that are important to consider with regard to human resources (HR) support. As a business owner, you want your employees to feel comfortable with the working environment you have provided, but the HR world can be a bit tricky to navigate. 

To help you understand some important laws, regulations, and how to communicate effectively with your employees, we are offering an HR series focused on the following topics:

Each workshop will run from 11:00 am to 1:00 pm. Signing up here for all 8 sessions will save you $100. Participants may also sign up per topic at $65 per workshop.

We encourage participants to grab their lunch and join us for interactive and information HR sessions, facilitated by Monet Viens. 

Questions? Contact Mary Conklin, Program Coordinator, at or call 508-375-5010. 

Introduction to Medical Spanish (WHN194-62)
Registration Unavailable

Introduction to Medical Spanish (WHN194-62)


with Caryl Delaney

Date: Tuesdays and Thursdays, 9/28/21-10/28/21, 10 sessions
Time: 6-8pm
Format: This class is offered in a hybrid format. The first session on 9/28 and the last session on 10/28 will take place in person at the Hyannis Center. The remaining sessions will be instructor led live streaming Zoom sessions. 

Course Description

This is an introductory class which will focus on the following topics: Spanish medical terminology, pronunciation issues with medical terminology, English to Spanish pronunciation issues, basic communication with Spanish-speaking patients and families, awareness of cultural differences between Spanish-speaking countries and American medical settings, broad guidelines when interacting with patients and families from a culture different than one’s own, and commonly used words or phrases that may be helpful in a variety of medical settings.

Who Should Attend? 

This is an ideal program for anyone working in the medical profession who is interested in learning to deliver more culturally appropriate patient-centered care. 

About the Instructor

Caryl Delaney has been teaching off-and-on at 4C’s for several decades, working in various capacities: Literacy Program Coordinator, as well as professor of Spanish and English. Her career has branched off into many different directions, from Computer Aided ESL/Bilingual Education to college administration. She holds an M.A in Bilingual (Spanish)/ESL Studies from the University of Massachusetts and a certificate in medical interpreting from LLC Language Connections of Boston.

She has worked as a medical interpreter and a professor both in the United States and Mexico. Now, she looks forward to working with The Center for Corporate and Professional Education (CCAPE) at Cape Cod Community College. 

Understanding the New Facebook Pages Experience (WPG570-62)


with Jen Vondenbrink

Calendar Sep 29, 2021 at 4:30 pm

Date: Wednesday, 9/29/21, 1 session
Time: 4:30-6pm
Format: Remote/Virtual streaming via Zoom

Course Description:

In January 2021, Facebook announced their new Facebook Pages Experience coming to all business pages in 2021.  There are dramatic changes to how you will use and access your Facebook Business Page moving forward.  

In this course you will learn:

  • The changes to expect from the Facebook Pages Experience
  • How you will access your Facebook Business Page
  • The different roles in the Facebook Pages Experience
  • What you can do to prepare for your page conversion

Who Should Attend?

This course is essential for anyone using Facebook for their business.

About the Instructor:

After receiving her Marketing degree from Babson College and working for large organizations such as Starbucks Coffee Company and Toyota, Jen Vondenbrink learned two keys to a healthy organization are how they communicate internally and the ability to navigate change.  

Today she blends her Fortune 500 experience with her entrepreneurial knowledge to foster leader, manager, and employee growth through innovative training programs focused on the critical behavioral change needed for organizations to grow.  Jen has been integrating these concepts into her work as a Corporate Instructor for the Center for Corporate and Professional Education at Cape Cod Community College since 2014. 

For her efforts, she was recognized by the Commonwealth of Massachusetts for her ongoing commitment to educating the business community.  In addition to corporate training, Jen speaks to local and national audiences on the importance of communication in today’s workplace and social media marketing.  Jen is also the co-author of In Search of Customers.

Offshore Wind: Energy, Climate and Jobs (WET085-62)


with Chris Powicki

Calendar Sep 29, 2021 at 6 pm

Date: Wednesday, 9/29/2021, 1 session
Time: 6-9pm
Format: In-person
Location: Hyannis Center, 540 Main Street, Hyannis

Course Description:

This in-person workshop addresses global trends, technology basics, why Cape Wind failed, how new projects will succeed, and career opportunities and other benefits. It features inside perspective on Vineyard Wind, the nation’s first large-scale offshore project. 

Questions? Contact Mary Conklin, Program Coordinator, at 508-375-5010 or email

Who Should Attend?

Anyone interested in learning more about the offshore wind farm industry, and what it means to Cape Cod in terms of energy, climate and jobs.

Manage Like a Coach (WGB156-62)


with Polly Goddard

Calendar Sep 30, 2021 at 10 am

Date: Thursday, 9/30/21, 1 session
Time: 10-11:30am
Format: Remove/Live Streaming via Zoom 

Course Description:

Traditional management skills typically rely on directing, solving, and telling while managing like a coach delves into exploring possibilities, creating open communication channels, challenging assumptions, partnering, and supporting long-term growth which benefits both the employee and the organization. Shifting into coaching mode while managing people can help empower employees, encourage solution-minded engagement, and create more effective relationships that will allow managers to better leverage skills, knowledge and abilities. Whether you’re hoping to become a manager or are a new or seasoned manager, coaching is a great skill to add to your tool-kit. It is also a really helpful skill in non-management situations.

Who Should Attend?

This is a great program for anyone responsible for managing a team or anyone who is looking to hone their communication and team building skills. 

About the Instructor:

With over 15 years of experience employing coaching principles and over 25 years in training and development, certified professional coach Polly Goddard has honed her skills in engaging individuals, leaders, managers and teams in a development process that drives forward momentum through coaching and/or consulting. Polly’s ability to create connections with people across a variety of demographics allows clients to identify opportunities and/or challenges and address them to increase awareness, enhance outcomes, and engage in development toward greater satisfaction.

Valuing Diversity and Relationship Management (WPG566-62)


with Angela Callahan

Calendar Sep 30, 2021 at 3 pm

Date: Thursday, 9/30/21, 1 session
Time: 3-4:30pm
Format: Remote/Live Stream via Zoom

Course Description:

Valuing diversity and relationship redesign is necessary for long-term sustainable organizational change. This 90 minute session will provide an opportunity for interactive self- discovery and group dialogue about differences, similarities and establishing alliances. Some topics for discussion include:

  • Personal Style Differences
  • Navigating Workplace Interactions
  • Creating Alliances
  • Communicating Across Different Generations
  • Diverse Descriptors

Who Should Attend?

This is an ideal program for a wide audience, but especially for anyone who works with or on a team. It's essential for everyone to recognize their own unconscious biases and how they can impact how we relate to others in the workplace and in our personal lives.

About the Instructor:

Dr. Angela Callahan-Crutchfield has a unique blend of human capital and organizational insight, people skills and tactical know-how that combine for delivery of exceptional personal coaching, training program design & delivery, and business consultation. Callahan is a Subject Matter Expert in Organizational Leadership, Diversity & Inclusion, Talent and Organizational Development. For over 20 years. Dr. Callahan has helped thousands of people achieve higher levels of success in the areas of human resource management, leadership, presentation skills, time management, goal setting, technical skills, communication skills, change management and more. 

OSHA 8 Hazwoper Refresher (WET010-62)


with Fran Kittridge

Calendar Oct 1, 2021 at 8:30 am

Date: Friday, 10/1/21
Time: 8:30am-4:30pm
Format: In Person
Location: Hyannis Center, 540 Main Street, Hyannis

Course Description:

This 8-hour hazwoper refresher course covers the 29 CFR 1910.120 regulation, work-site safety, hazard communication, emergency action plans/contingency plans, fire protection/prevention, back safety and container handling, confined spaces, air monitoring, decontamination, personal protective equipment, and respiratory protection. 

This course is offered in-person. College social distancing guidelines will be followed and masks are required in the building at all times.

Who Should Attend?

This class is for those responsible for workplace safety and building and/or job site management. 

About the Instructor:

Coming Soon!

Project Management Essentials (WPG029-62)


with Frank Hughes

Calendar Oct 1, 2021 at 9 am, runs for 2 weeks

Date: Fridays, 10/01/21-10/08/21, 2 sessions
Time: 9am-3:30pm with a 30 minute lunch break
Format: In Person
Location: Hyannis Center 540 Main Street, Hyannis

Course Description:

Effectively managing multiple projects, resources, and budgets is critical in today's global business environment. This Project Management course, held over two weeks, will allow you to take a deep dive into the roles and responsibilities of the project manager, examining project management in theory as well as in practice. This course offers a practical approach to managing projects, without requiring any previous project management experience. Participants will focus on organizing, planning, and controlling the deliverables of the project using good practices.

This course will examine project management roles, the project lifecycle, and various techniques of work planning, control, and evaluation to achieve project management objectives using system tools and project management philosophies.

Who Should Attend?

This is a great program for those who are responsible for managing multiple projects or anyone who works in a fast-paced environment and is looking to become more organized and effective in their work. 

About the Instructor:

Frank Hughes, Jr. is a Six Sigma Black Belt project manager who is currently the Director of Client Services and Academic Computing at Massasoit Community College.  Frank has worked at some of the largest companies in the world, including State Street Corp and British Telecom, with stops at Curry College and Convention Data Services along the way.  While at BT and CDS, Frank developed his simple and straightforward project management philosophy of Design / Implement / Accept which follows a project and its team from beginning to middle to end.  Frank believes strongly in Good Practice and Good Process to develop strong products and services.

In Frank’s spare time he can be seen on stage on Cape Cod, and when not on stage Frank likes to write, having published several novels and short stories.

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